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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 161 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Essential 1-Camera Indoor Wired 2K Security Camera's video quality, easy setup, privacy shield, motion detection, and night vision capabilities. They appreciate the crystal-clear 2K resolution, automated privacy shield, quick motion detection alerts, and impressive night vision quality. The camera's user-friendly features and exceptional security capabilities make it a popular choice for indoor security needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 161 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Arlo

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cam we have ever owned. Using for a family business and its nothing less than phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera on my kids' room and its perfect, I can make sure they're watching the right program on tv

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    A camera that does it's job: good & questionable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera from Arlo is as simple as it gets, both with function and usability. First, make sure your current wifi connection and routers support adding 2.4GHz from the potential 5GHz network you may run. I had to purchase and change my router of only a year old. Once paired and connected, the cameras were not very responsive, either wireless or on cellular. They worked well when they were connected and operational. This was about 20-30 percent of the time. I've had to reset there cameras 5-6 times in the past month due to disconnection from the wifi. I wasn't able to connect when at home or when out and about. Every few days I would need to reset them to be recognized within the app. One of them kept the shutter on/off constantly when powered on. As frustrating as these are, I can see them making sense for the budget you may have.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Pier

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo model is rather inexpensive but provides reliable outcomes. The images and video captures inside my house is very clear!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this camera & Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Easy to set up. Perfect bc it has the privacy shield!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good camera within the budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is awesome, and the setup is very easy and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little camera. I had great help in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera and price, I’m going to purchase 2 more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for what I need it for in one of my rooms. Haven't tried talking into it, but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cmeras are easy to install and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera for the price - works well at night

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best choice for Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Arlo Essential Indoor Camera! Leave it on standby while you are home, switch to armed when you leave the house. Clear, concise video & audio to keep an eye on your home when you are away. Let’s me also keep an eye on my dogs & I can talk to them when I’m away. Very affordable and exactly what I was looking for in home security!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great field of view. Wish we could move the camera up/down/sideways remotely but it's fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap subscription!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it was easy to set up and the basic stuff is free to use. No subscription needed. But the subscription is less then 10 dollars so its awesome if you're on a budget. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Indoor camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup easy. Arlo camera 4k much better quality than 2k. Eorth paying the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected would recommend for small areas.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fantastic camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and images are so bright and clear. Great value for its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok but you have to have a subscription for it to record

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Inside camera, easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good indoor camera, easy to set up and connect to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is not mindblowing, but it does the job.

    I would recommend this to a friend
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