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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Essential 1-Camera Indoor Wired 2K Security Camera's video quality, easy setup, privacy shield, motion detection, and night vision capabilities. They appreciate the crystal-clear 2K resolution, automated privacy shield, quick motion detection alerts, and impressive night vision quality. The camera's user-friendly features and exceptional security capabilities make it a popular choice for indoor security needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 161 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is grreat. It linked right away with my Arlo account and wifi. Very easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described. I like the option of turning the camera in and off

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sounds good to well worth the money to check in things inside the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to set up and use!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son anf daughter in law. Works great. Now i need one for our house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Hardware, Bad software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm heavily invested in the Arlo system with 14 cameras spread across two homes. I've had the older Q indoor cameras for a while and decided to update them to the Essential Indoor cameras. Setup went fine until it forced me to update the Arlo software on my phone. The new software is NOT very user friendly and features that had been easy to access (like turning off the camera status LED) are impossible to find. Even the function for rearranging the camera order changed and DOES NOT work well at all. I spent an hour searching for a way to turn off the status LED (it's an indoor camera, I don't want the LED shining constantly) and couldn't find it. The user manual was worthless. I box the two cameras I bought back up and returned them. The old Q's will work. I just now need to find a way to roll back to the older software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and worth the money.I promise you won’t regret buying it.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to come online. High speed internet, close to the router, but still would take 30 seconds before video would start streaming. Avoid

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chase,

      Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, simple instillation, comfortable use, small

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful camera the picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , clear picture and dependable , affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product , exellent purchase the quallity is perfec

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun ….,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it works. But I don’t want a subscription. Because it’s on sale I can’t return it. So I am going to throw it away

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Diane,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera and Easy to use! Great value and would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Great Camera, just Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my Arlo camera inventory of 10 cameras for indoor use and it performs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep an eye on the dog when I’m going for several hours. Just wish it was battery and not plug in bc of where I want to keep it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Camera requires reboot to access live feed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera, although every time I want to access the live feed I have to reboot the camera. Because of this, I am not going to pay for the camera service and just have it in place for when not home during the day and not worry about incurring a cost for the Arlo service.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Gregory,

      Thanks for sharing your review. We like to learn more about your concerns about accessing the live feed. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    Frustrations in the World of Surveillance Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regrettably, the cost-effectiveness takes a nosedive post-trial, courtesy of a subscription that leans towards the steep side. Navigating the app proves to be a less-than-pleasant experience, and the frustration escalates with the inability to seamlessly integrate an additional camera into the unlimited plan. Despite a strong internet connection, the camera's live feed seems to take its sweet time loading. Adding to the exasperation is the camera's puzzling inability to detect motion through windows – a baffling limitation, especially when strategically placing it to keep an eye on potential mischief-makers outside. The lone redeeming feature, the commendable quality of the feed, is overshadowed by another headache: a lack of discernment in motion detection. Picture this: notifications flood in for every trivial movement, be it a change in lighting or the gentle sway of curtains. A high-resolution marvel it may be, but the frustration mounts as the camera insists on capturing and alerting for every minute disturbance, rather than just the critical stuff – you know, people and animals while indoor. In essence, while the camera flaunts its prowess in resolution, it's akin to having a powerful engine in a car with a host of other critical components missing or malfunctioning. Frustratingly close to being great, but held back by glaring oversights that matter in the grand scheme of things.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Essential 1-Camera IndoorWired2K Security 2nd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but the privacy screen protection does not always work. Customer Service with Arlo is horrible. They never get back to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Alro cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a few outside and we use this one inside. The app is great and being able to control the notifications and how easy it is to access the live view. Id recommend these to anyone looking!

    I would recommend this to a friend
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