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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 169 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Essential 1-Camera Indoor Wired 2K Security Camera's video quality, easy setup, privacy shield, motion detection, and night vision capabilities. They appreciate the crystal-clear 2K resolution, automated privacy shield, quick motion detection alerts, and impressive night vision quality. The camera's user-friendly features and exceptional security capabilities make it a popular choice for indoor security needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 169 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear view and very good for what I use them for. Looking into getting the outside cameras next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auntie monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool for monitoring my 92 year old, dementia ridden aunt. I now feel confident to do tasks in the yard and garage.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Arlo dropped the ball

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Arlo for 8+ years. The original cameras are still working fine. So I know what I am talking about, and know how to work around problems. In the past, I looked into competition, only to go back to Arlo and buy more cameras. This new camera is terrible. The motion sensing does not work. With absolutely no motion, the camera goes into a frenzy of fake motion sensing. If you restart it, it will not rejoin the network. The new Arlo app is also terrible. The old app was simple and intuitive. Arlo support says they had to build a new app because of "new features" on this new camera. It forced me to update. First, there is less customization, only 3 modes: away, home and standby. I thought no problem, I will customize by toggling each cameras off/on in the standby mode. Well, instead of one button, you have to go *deep* in the menu. You want to quickly adjust the motion sensitivity? Go even deeper in the menu. No easy access like in the past. The entire things is way too flashy, as if wants to induce seizures. Click on "devices" and you get dancing windows instead of a simple list like in the past. Finally, to add insult to injury, they ended my promotional 75% off subscription early because I opted into a "superior experience" or so. It does not get more condescending than that. I am afraid to return it because I am not sure it erases everything once you remove it form the app.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article :https://kb.arlo.com/1001908. We appreciate the feedback on the new Arlo 4.0 Experience, for further assistance, please navigate to Settings > Support in the Arlo App for service options.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image resolution, and I love that it has the option to close the camera for privacy when we're at home. The audio transmission is a bit slow

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this camera more than the others. Speaker is very loud and clear, picture quality if great as well 2k

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is grreat. It linked right away with my Arlo account and wifi. Very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring cameras are really great cameras. I own 4 of them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described. I like the option of turning the camera in and off

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sounds good to well worth the money to check in things inside the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son anf daughter in law. Works great. Now i need one for our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to set up and use!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fair to poor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited range and does not hold a charge for very long. Recommend spending the extra money and purchasing the Arlo 5s 2k.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Cortez,

      Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and worth the money.I promise you won’t regret buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Hardware, Bad software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm heavily invested in the Arlo system with 14 cameras spread across two homes. I've had the older Q indoor cameras for a while and decided to update them to the Essential Indoor cameras. Setup went fine until it forced me to update the Arlo software on my phone. The new software is NOT very user friendly and features that had been easy to access (like turning off the camera status LED) are impossible to find. Even the function for rearranging the camera order changed and DOES NOT work well at all. I spent an hour searching for a way to turn off the status LED (it's an indoor camera, I don't want the LED shining constantly) and couldn't find it. The user manual was worthless. I box the two cameras I bought back up and returned them. The old Q's will work. I just now need to find a way to roll back to the older software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, simple instillation, comfortable use, small

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful camera the picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , clear picture and dependable , affordable

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Not Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and connectivity is subpar for the price you pay, especially for monitoring. The Arlo app is expensive when comparing to other brands, and then you have to pay to be able to scrub the clips forward or back, and that’s ridiculous. We sadly returned after a week and went another route. Also, don’t expect their wireless 2K to be a clear pic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product , exellent purchase the quallity is perfec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera and Easy to use! Great value and would definitely recommend it

    I would recommend this to a friend
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