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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 641 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Essential 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Color Night Vision for its great video quality, ease of use, and simple setup. Many appreciate the effective night vision, overall performance, and motion detection capabilities. Some customers have expressed concerns regarding the battery life, connectivity, and limitations with the mounting options. Additionally, a few users feel that the subscription cost is high and local storage is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 641 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing takes some time and patience but overall great results.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Jonathan clark

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summers were great, very dependable and great video quality as well. Easy set up 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy setup and amazing video quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 cameras for less than 200, amazing crispy quality, a lot of good features and free trial. Amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera with amazing deal. This camera are easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and well packaged. These cameras have great color resolution and a wide view. Love being able to talk through them as well!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good video quality, extra costs involved for cloud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not continuous video monitoring. Costs extra for cloud storage. Good video quality. Needs to be more transparent on pricing.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kelly,

      Thanks for your review. If you want 24/7 recording, check out the Continuous Video Recording subscription. You can learn more here: https://kb.arlo.com/1018425. For further help, navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than I expected and very easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Always a carch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Just hate the subscription portion after trial month is over. Would have been 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear pictures. Absolutely feel very secure at home. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy set up. Great picture quality and battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Security system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excelant purchase. It is easy to set up and use. Everything we needed for a security syatem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Records video great so far and set up is easy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up with the app and it records great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a little tricky to get set up and working but once we did they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product clear and good quality will order more.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment, only thing I don’t like is u have buy a subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long lasting batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cámaras are working great and the batteries are lasting a long. But I gave them a 4 star because they are not syncing with my Arlo based; like they supposed to do according to what I read before I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best cámaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality the battery last for over a month with it , I’m glad with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better than described

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality, WiFi connection works perfectly. Better than expected

    I would recommend this to a friend
  • Cons mentioned:
    Storage, Subscription

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am irritated. Less than a 30 day return window. The cameras are useless without a subscription. Not sure why I spent $250. No option to record locally. Cannot record live streams. The only thing you can do is watch (no proof) and talk/listen/sound alarms. Reviews of the product speak for themselves and I'd think Best Buy would be concerned about offering more value to their customers.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michelle

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, definitely recommend, only downside is you have to get them down every time to charge them, not to much of a hassle

    I would recommend this to a friend