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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 672 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good cameras but battery life not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras and easy set up but the only reason im leaving 3 stars is because of its battery life. Battery life didnt even lasted a week in some cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera for home use. Good motion sensors and good camera resolution. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of the cameras. I'm very happy with them, My only complaint is on the app. They need to make it easier to delete videos. Right now it is time-consuming

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Won't Sync to Existing Base Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras do a great job at capturing video, however with the new set up you need a subscription to view playback. It wont sync to my existing Arlo Base Hub so that I can access my local storage.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. For more information on how to see saved videos via direct storage access without a paid subscription, please read the following article: https://kb.arlo.com/000062337.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Security System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were a great addition to our home security system. They have great picture quality and good audio quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Arlo Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The really makes a difference. The pictures are so clear. I have older cameras and needed one new one so I chose a newer version Arlo. Records from a nice distance away, also. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, easy to install and set up and picture quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best thing I ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, video is more clear, audio is sensitive and clear. we travel to Florida every winter from minnesota and check our building site daily.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! So happy. Excelent wifi connection

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fast shipping, Great view Love the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arlo camera purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who was working in the GeekSquad is probably new.. he tried his best to help me.. but it was good that was resolved

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Mike,

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback with Best Buy. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my product as well as the customer service. Thanks for making my 1st time ever purchase with you a great one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive subscription & mediocre quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are a huge disappointment. To get even basic features, you’re forced into an expensive subscription, which makes the already overpriced hardware feel like a bait-and-switch. Even with the subscription, the video quality is mediocre at best, and the audio is muddy and unreliable. For the cost, the performance is simply unacceptable and far behind competitors.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello

      No, Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo addition camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Arlo system for about 11 years and the new K2 replacement camera's were the best addition to my system yet. Extremely easy to install and configure love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical camera that provides excellent security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, loved it, Excellent purchased!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cameras are perfect for my home and their crystal clear, slight delay but barely noticeable. Recommend these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for the high quality of the videos and all tne devices

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new camera have 2K good view, but tiny screen very like

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera it vision is sharp and i love how i can view my entire room.

    I would recommend this to a friend