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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 672 reviews
  • Rated 4 out of 5 stars

    Aro door bell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view angles. From head too feet. And wide also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the picture resolution is so clear. It offers a wide range of video footage for my front porch and my back yard. Very convenient and easy to use. I would highly recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is the way to go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing very satisfied Very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Camera’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Camera I ever bought. Good quality for day and night. No month subscription. Record 24/7

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality
    Cons mentioned:
    Battery life, Storage
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Battery powered, no wires needed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third wireless security camera system setup in recent years. The Arlo - Essential 4-Camera Outdoor Wireless 2K Security Camera (2nd Generation) is a truly wireless battery powered system that does not require a hub or home base, just a WiFi connection. The setup process is simple and straightforward once you install the Arlo secure App and after fully charging the built-in battery. The cameras came with some charge, so technically you could set them up right away and charge later but it is recommended you fully charge before setting them up and especially before you mount them. Unlike other brands, Arlo uses the latest USB-C charging connector, so it’s easy to find additional chargers or cables to get all four cameras charged simultaneously. It took almost 2 hours to fully charge. Anyway, once connected to the 2.4GHz Wi-Fi network the camera quickly checked and installed a firmware update and then I moved on to adding the other 3 cameras to the app. In terms of image quality, 2K QHD is noticeably sharper than 1080p and these Arlo 2nd generation cameras provide excellent video quality and a pretty wide 130 degree viewing angle. The cameras have built-in spot light and also a speaker and a pretty good microphone for two way communication and alarms. Additionally there are motion detection sensors as well as decent infrared night vision and a color night-mode that works pretty well but it will consume more battery. The Arlo App comes with many customizations and alerts for motion detection options and zones to fine tune to your specific installation. The algorithm for detection of moving objects such as human, car, pet works quite well, but unfortunately the recording of clips is only available with a $5/mo cloud subscription. There is no local storage recording option, no micro-SD memory slot like other similarly priced systems. I totally understand the cloud recording option is more secure vs. a local recording that a perpetrator could potentially walk away with, but if you’re on a tight budget, having to pay yet another subscription may not be an option. Overall, these cameras work pretty well but if you’re not already invested into the Arlo brand there are other competing systems available that offer both cloud and local recording options and better battery life, though you can get a solar panel charger to alleviate one of the shortcomings of this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Arlo Essential cameras with the newest version. Easy set up and 2k camera quality!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to monitor house, however someone threw out charging cables had to get new ones

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best cameras on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality very clear video and been very useful too keep our property protected, great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good arlo product at reasonable price. Uses c plug for charging so needed adapter from micro usb cord for long term power. Hopefully they will update software to work with their hub ,besides dird t wifi hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and efficient.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very nice. Has a fixed view but captures a wide view. Notifications are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras helped us a bunch! thanks so much best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last longer than the previous ones and are easier to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple setup and operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera was easy to setup. Its resolution and stable operation exceeded my expectation. A real Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was very easy to mount and has long battery life. It also has great resolution and sound capability.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but Batteries don’t last very long. Not sure if it has anything to do with set up

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera and makes me rest easy knowing that my house is protected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Gen 2 Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own Arlo cameras for many years despite some issues I’ve had good experience. These Gen 2s are terrible and they expect you to pay a monthly per camera fee to maintain even basic functions. Even during the free trail they constantly freeze and I had to close phone to move on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t miss this deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful security camera system. Can’t miss this deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but lacking a few features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to mount and function well. However, they do not have the adjustable 'motion detection zones' to block out high traffic or movement areas.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of things, i have these about 50yrds away with a direct line of sight to my dedicated router that is mounted in the window. Sometimes they connect sometime not. I also have the earlier model and they connect fine, these are junk. Please know that all of the spotlight models turn on the spotlight when live viewing at night, or they sense motion regardless of settings. Arlo says that you cannot change this feature. That feature is stupid , it lets anyone out there know that the camera is there and exactly where the camera is. Guess I will paint over the spotlight since reselling these on ebayis a joke at 25 bucks a peice - which says how much they are really worth. The battery also sucks, on avg after about 4wks they need recharged. They are lithium so I dont let them go below 50%. I did finally put them on solar, still junk though

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us