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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 672 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wish battery life was better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using arlo cameras for many years and this camera by far has the worst battery life. I also have the XL version of this camera which is placed in an area that has much higher traffic and the battery last for months. I have to charge this camera every few weeks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ljay,

      Thanks for your review. To improve your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great i love them. I tell all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough of this product!!! A must have for your home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery live

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is so bad! It has to recharge every week although setting keep saving battery.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tien

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good system for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and convenient without having to run cables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take a long time to charge initially and do not come with chords for everything to plug them in otherwise they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I added these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy to install, high resolution and good nighttime visuals. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. I bought it to put inside the garage to make sure the door was closed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    User friendly but i dislike the monthly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly but don't like the fact that a monthly subscription is needed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    1 week of charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stated the charge lasts 6 months, it lasts 1 week, that has been annoying eve though i love the features and quality, the video quality is amazing, i love the face and vehicle recognition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo essential camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo essential Cameras work very well. Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for our annual Christmas party. We shop at Best Buy EVERY year! You have the best deals!! One of our employees got cameras similar to these and he loves them. He wants this set for double security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Awesome

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Essential outdoor wireless security camera. 2k second generation with color night vision. I love this camera the picture is crystal clear even when zooming in it stays pretty clear compared to my previous security cameras. I love that it's rechargeable don't have to worry about replacing batteries. It was quick and easy to mount once you download the app which you do need you can set it up to get notifications or you can turn it off, motion detector it also identifies if it's an animal or a person going past the camera. It also has a spot light & siren. The microphone speaker is load and clear typing can hear and be heard clearly. The color night vision is also very clear I really like that it has color night vision images are better identifiable then the traditional black and white night vision images. It was easy to connect to WiFi at first it would connect then disconnect or took a little time to load but after a couple hours it was fine and have had no issues with the wifi connection after that. I would highly recommend Arlo wireless camera. We've already gone out and purchased several more to secure all of our property and also got a couple for inside the house to keep an eye on our dogs while we are out.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera ever got you connected all the time 3d

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to upgrade my Internet. However battery life is bad. I need to get a power cable for it to run into an internal. Receptacle. Internet 2.4ghz gig Internet not picking up despite a range extender within 7 feet.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, limited in capabilities. The price point is okay for such a basic product.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kelly,

      Thanks for sharing your review. We like to learn more about the limited capabilities concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. They are easy to install, and the batteries last forever. I purchased it in Jauary 2024 and have only had to th recharge the batteries once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestjdjdjdjdjjdjjdjdkkdkdkkdkddkdkdkdkdkdkdkdkkdkdkdkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use app and keeps you updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the solar charger to optimized your camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ve had vivient in the past but I prefer this personally. It’s wireless but there’s also the option to purchase the solar panel charger which I also purchased to keep my camera powered at all times. Great products

    I would recommend this to a friend