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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 665 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great security cameras...app is a bit clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great.Install and setup was easy. The new Arlo app that allows you to control the cameras is not really intuitive but I worked my way through it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo 4-pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, these have sound which is an extra bonus. Reason I didn’t give this a 5 star is because we are having an issue with one of the cameras glitching which we are trying to figure out. Only other negative I don’t like compared to the ones we purchased years ago is they require a subscription now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the way the cameras work. They are Great cameras and work great. The only problem is that you cant use them without paying for a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. The set up was very easy. Downfall to them would be having to take them off to charge since they are wireless. I ended up buying the solar panel for them. That was also a easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision, Video quality

    Rated 5 out of 5 stars

    Night Vision is Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras, easy to install and setup, excellent night vision

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be good cameras. We just updated our earlier model. One of the two cameras wouldnt charge or if it would it would last for maybe 3 days. Arlo has no customer support phone number. Ended up doing the chat for assistance. They sent me a link showing how to reset it. Seemed to work.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great surveillance camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, trial subscription was everything, it will persuade you to subscribe and not lose the luxury. Battery life is not the greatest! Very clear video especially in the daytime.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. The reason for 4 stars is due to battery drainage quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Good range of vision and sound. Good and affordable investment that gives me peace of mind in adding a layer of security for my family's safety.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to use and easy setup. Only downfall is the battery dies quickly if the sensitivity is up at all

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need to be charged? Quick battery life? Why.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but they must be charged… I would rather them be wired or longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our cameras. They have a really good picture. They die kinda fast but we have 3 so usually charge one at a time .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Arlo Essential Cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. Installation and setup was very easy. Could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo is the best experience in smart home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance from the Arlo brand, after having tried Eufy and Amcrest solutions prior. They are simple to pair and follow the instructions, and work great with any solar panel ive thrown at them. The point I took off is that these do not (at the time of this post) allow you to join Gen 2 to a hub, they only will connect directly to wifi. This is fine but I'd like to expose them to HomeKit like I do my 1st gens. If this isn't a problem for you, or you don't use HomeKit, then just buy them now and thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arlo camera Put it on my patio to look at my backyard Price was great for 2 Only have to charge maybe once a month for a hour

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Really Good Cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras were a great purchase! The only thing we don’t love is that we have to plug it up to charge so we have to keep an extension chord close by. But overall it is a really good camera set up. We easily have all of the family members logged in on the app. And the set up of the cameras was very simple. The app is easy to use to see old footage and a live view. Overall a really good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished the view was a little wider but works well, easy to install and value priced.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great but already not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras great but 2 months in and one already is not functioning correctly. It won’t turn on despiste being charged

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it we already have there and wanted a few more for the rear of the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I wish it was how it use to be the subscription service is the only sad thing for me

    No, I would not recommend this to a friend
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