Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 364 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the Essential 1-Camera Outdoor Wireless HD Security Camera for its great camera quality, ease of use, and impressive battery life. Users also appreciate the night vision, overall performance, and simple setup. Some customers have noted concerns regarding the subscription requirement, connectivity issues, and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 364 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are significantly better than older models.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Paying for arlo subscription for it to work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great. No issues there. Furst problem is, you have to download a updated app. for the camera to work. Will not work on the old app. if you have arlo pro 2 cameras and Essential camera 1st gen. they will work. So that being said, the new app. is no good. All the other cameras work and record but app works well the the 2nd gen. arlo essential. The last thing is(this is why 3 stars) after 30 days of free subscription. You have to pay for arlo subscription in order for the camera to work. The original arlo pro 2 you did not have to pay for and you got free 7 day recording.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Marty,

      Thanks for sharing your review. Arlo only has one Arlo Secure App which works with 1st gen and 2nd gen cameras. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo beat on the market, good price and reliable.!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a work space. Four of us downloaded app and it works great. Able to set a beginning and end time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to add to my existing system The picture is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, clear view and lighting. Have it facing my vehicles on the street and I it catches everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. We have three of them and also get the protection plan because MN winters are tough on them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i expected and more love my cameras

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More security

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy set up works as expected, adding more security to my home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to set up. The video is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has great picture quality and is easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camara

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it vision its clear and batery last days Easy to install and low monthly price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Essential cam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Very useful to me in more than one sense

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great backyard camera with a solar power supply

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an 1st generation outdoor camera in another area and the quality of this new one is even better. This one is a big help keeping track of what animals are damaging my garden and with making decisions on how to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but not perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good and has wide angle lens. Only issue is that screw in mounting arm is not long enough and not stable when screwing into camera. More difficult to mount than doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really surprised by the clarity and excellent viewing range of this camera. Was so simple to install, that I had it up and running within minutes. So please with it, I am now planning on replacing all my older cameras with this great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    ARLO SECURITY CAMERAS

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Price on Sale its a Great Security Camera we have had no problems. Pictures show good and sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like spot light upgrade and also at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longevity

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Arlo camera for 8 YEARS! No issues, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that its easy to install and set you. But you have to charge the battery like every week. Each charging last a week for me and my camera is always busy. Good so far

    I would recommend this to a friend