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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 672 reviews
  • Rated 4 out of 5 stars

    The quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you didn’t have to pay to use them. They give you a 30 day free trial. I wish it had more mounting brackets. It only allows for straight mounting. No way to mount to the soffits with what is provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera with limited swivel mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras offer a high quality image and reasonably good battery life. The main drawback is the limited swivel of the mount. These cameras would be much easier to place if the mount had a stem that would allow it to move like the solar panels have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Arlo!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Arlo for almost 5 1/2 years. The clarity and field of view were awesome. My older cameras are finally given out so I got the 2nd Generation Essential and they are just as good. For the money, I won't get anything other than Arlo! Once my sister saw the field of view between Arlo and another brand, she switched to Arlo also and is ecstatic!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery and require too frequent recharging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Discharges to fast. Frequent recharging required. 2. Almost impossible to connect to Arlo hub which I already have with other Arlo cameras.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delay is terrible and it does not keep charge wel

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and sound is good my biggest issue is the battery drains quickly in higher traffic area. We have dogs and I can’t stop it from recording the dogs in backyard no matter how low I set sensitivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera with easy to use interface. For a budget camera system, Arlo offers amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity is the key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2K cameras provides clear and detailed video, especially noticeable with color night vision Pretty easy to install and pretty easy to pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security cameras...app is a bit clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great.Install and setup was easy. The new Arlo app that allows you to control the cameras is not really intuitive but I worked my way through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras to put around my home. They work great outside and have really good quality on the video it records and saves automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Vision is Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras, easy to install and setup, excellent night vision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo-Essential 4 Camera outdoor wireless 2K Security Camera has been a blessing . The cameras shows great video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay, read the fine print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. But having to charge them all the time may become tedious. If you set the up to record all the time they run the battery down. But if you set them up to record only when there is motion then the battery last longer. Kind of a catch 22 if you know what I mean.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Good range of vision and sound. Good and affordable investment that gives me peace of mind in adding a layer of security for my family's safety.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend these cameras. After 30 days, the arlo cameras will not work effectively without their service plan. (Which is pricey considering how terrible the connectivity of this unit is.) However there is no where on the box that indicates that a service plan is REQUIRED. They will send a notification that motion has been detected, but you do not have quick way of seeing what that motion is unless you have them up live! Connectivity is also a problem. Battery life is horrible. These cameras were bought as a replacement for an older Arlo--that did NOT require a service plan. Those allowed images to save to a feed. These Essential 2 Cameras are totally useless. I would give them 0 stars if I could. Biggest waste of money and they offer no security for the home they were purchased for. Oh, and customer service is only available if you have a purchase subscription! No plan...you get the ai bot.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Cindy,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the way the cameras work. They are Great cameras and work great. The only problem is that you cant use them without paying for a subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. The set up was very easy. Downfall to them would be having to take them off to charge since they are wireless. I ended up buying the solar panel for them. That was also a easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great surveillance camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, trial subscription was everything, it will persuade you to subscribe and not lose the luxury. Battery life is not the greatest! Very clear video especially in the daytime.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo cameras for 15-20 years. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo is the best experience in smart home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance from the Arlo brand, after having tried Eufy and Amcrest solutions prior. They are simple to pair and follow the instructions, and work great with any solar panel ive thrown at them. The point I took off is that these do not (at the time of this post) allow you to join Gen 2 to a hub, they only will connect directly to wifi. This is fine but I'd like to expose them to HomeKit like I do my 1st gens. If this isn't a problem for you, or you don't use HomeKit, then just buy them now and thank me later.

    I would recommend this to a friend
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