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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 670 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 670 reviews
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good set of cameras. Got a great deal for it and it was definitely worth spending the money. Good quality, different detections, spotlight, two way audio, night vision, alarm. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Essential 2 Outdoor Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless integration with my Arlo Base Station, and easy to sync. The rechargeable battery via USB is a useful upgrade from previous camera versions that required installed batteries. The camera images are clear on smart phone. I recently took an out-of-town trip and the motion detector function worked well, giving me peace of mind while I was gone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear and easy to install and the app was very east too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing with crisp detail recognition. Easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to see if it would work in our application for about a hundred bucks.The next day BestBuy had a sale on a 4pack of the same cameras for $150.You can probably guess the rest.(returned and bought the 4pack).They work well,but have issues with recording the videos and limited internet.Not a fault of the Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Servilance system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buying value for money and easy for using and good results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect easy to use All over my home I will buying again for another property

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Quality, and inexpensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a ARLO system since 2017, I’ve always recommended it, this camera is a great add on. Only issue I had and frankly it was my fault, I aimed in the direction of the sun and damaged the lens so my camera quality wasn’t the best. Prior to that GREAT QUALITY!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life & Camera Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good camera system. Love Arlo. Had other Arlo systems as they launched and reached their EOL. However, the claim of 6 month battery life doesn't seem so. One of my cameras is a low traffic area and hasn't needed a charge after 3 weeks, but the rest of my cameras needed a charge after just 6 days. When I took my camera in to get "1" resolved, a troubleshoot, something, they said I'd need to return all 4 cameras. Why? Why woud I bring back all cameras. How'bout lets do some trouble shooting. Maybe I'm doing someting wrong. Probably the case, but help me get it figured out. I paid for that 4 year access to the Geek Squad. But Arlo and the Geek Squad are difficult to work with. I'm not sure they always know what their doing. And they make it so hard to even connect with them in the first place. It's like you have to go through secret service to gain access to either of them, then they don't give you their undivided attention and get lost with what's going on with other customers in the queue, chat, or call while trying to juggle my issues too. I'm still in the unresolved line after 2 weeks... :D

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    A good buy and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a wireless Arlo system for years and couldnt be happier. We moved recently and needed to upgrade a couple of Arlo Pro 2 cameras, so we bought these. They were easy to set up, work perfectly, and the price was very good. Pictures are clear and night vision is very good. Happy we stayed with Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Requires subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything else is great except that it requires me to pay for a subscription which i wanted to avoid. It does not connect to the base station that i have and i passed the return window so that is slightly disappointing. Otherwise great size and works well. I like the spotlight that turns on at night.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bail,

      Thank you for your review. If you're unable to install your Arlo camera to your Arlo Base Station or Arlo Smart Hub, please read the following article: https://kb.arlo.com/000062886.

      If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision, Setup, Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good quality good price love that they night vision

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    They Get the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo cameras since 2016, but my first gen cameras reached End of Life status last fall. I replaced them with this model and have found them adequate. Here are some pros and cons. Pros - I like the increased resolution and the light that can be set to come on when motion is detected. It is also nice to have sound detection. Cons - I do not like having to remove the camera entirely while it charges. It would have been great to instead have a rechargeable battery pack to exchange so I would only have one trip up the ladder. Also, the mount does not allow the camera sufficient movement to always catch the right angle. My biggest gripe, however, is the new software as I was forced to upgrade to an entirely new version for these cameras. To this day, I still cannot get the “home” and “away” functionality to work nor can I get the schedule to work successfully with each “mode”. Unlike the old application, the new application is simply not very intuitive. They do get the job done, but I do feel like Arlo has taken a few steps backward with this implementation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Better cop them now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been absolutely the best. The setup and installation was an absolute breeze. Video quality, voice chat, spotlight, and battery life are top tier. My cameras been up for about 2 weeks now and the battery life hasn’t even dropped below 60%. Will definitely recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set! My home security is on every corner!! Sharp video.color night vision!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Video súper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of the cameras, perfect resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security system is perfect. We got a lot of bang for our buck, set up was very easy and the video quality is good. Only down side to this is that the battery doesn’t stay charged long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras are Great - Scheduling them is Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras! They work exactly as I need my outdoor cameras to work. Super long battery life! Great wifi range! Only thing I am not a fan of is the app in terms of setting up the time frames for each camera. It is really confusing ever since the update. The old way of scheduling the cameras was much easier. I am not sure what in the world is going on now so I just have to keep them on all the time, which is annoying for notifications but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo camera and the Blink to see which of the two worked better and the truth is I'm staying with the Arlo since it doesn't use a module and the truth is when you open it on the phone the video activates faster than the Blink and connecting it is much easier and faster and one of the advantages is that it has its own light in terms of battery life it is quite durable but it also has the option of connecting a solar panel

    I would recommend this to a friend
  • Cons mentioned:
    Mount

    Rated 4 out of 5 stars

    The quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you didn’t have to pay to use them. They give you a 30 day free trial. I wish it had more mounting brackets. It only allows for straight mounting. No way to mount to the soffits with what is provided.

    I would recommend this to a friend