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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 672 reviews
  • Rated 4 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion detection slow giving blurry images wish i can get refund or anything else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great picture quality. The app is also easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Peace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set and provides a peace of mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a surprising quality and easy installing equipment. This set of cameras was so easy and straight forward to install that I not even thought about the hard time I had with the previous version. Excellent image quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to install and set up. Holds a charge good as well and the view is very wide on the camera for viewing on your phone. This is my 3rd one I have installed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first time purchasing a home camera and I’m amazed with it so far. The only thing I’m struggling with is the fact that I have to charge it to very 5 days, and I have to unhook to charge as well. I hope to find other ways to solve that issue. Both other than that, I’m enjoying it!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Night vison is terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the night vision on these cameras are awful. You literally need the flood light on the cam itself just to be able to see 2 meters out. I also have several outdoor ring stick up cameras on my property and compared to the Arlo essential the ring stick up cam beats it by a mile. On the Arlo when you click to access the cameras it has at least a 5-7 second lag and thats with excellent wifi signal. Compare that to the Ring stick up cam which is only 1-2 second lag when looking at live video. Also batteries dont last long on a full charge. Before setting them up outdoors i charged them all to 100 %. After 5 days one is already down to 30% charge and another is down to 10%. It’ll depend on how much those cameras activate when sensing alot of motion. Now compare that to my ring cameras that last 3 months on a full charge. I bought these only sale for $199 and i actually feel like i got ripped off even at that price.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vision at night but battery life isn't the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded my cameras with these new ones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to update my old set of Arlo cameras. These are great and I love the spotlight that comes on at night when the camera records movement or animal etc These were so easy to set up!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great camera, batteries are weak and often disconnected from network

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are excellent quality and service was extremely knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent cameras!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a great deal! So far I’ve been impressed with the quality of picture, and battery life! Easy to mount and aim using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatfull and pleases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera I are working very well thank you Best Buy I will be putting on my house when my others come in the mail in two weeks thank you very much .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo 2nd Generation cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had Arlo cameras before and find these very good but must adjust to not let the batteries run down so quickly. The price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Gary Freeman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the cameras for about a month. They work very well. The only drawback is they don't constantly monitor to the screen. The only monitor when activated by movement. The reception picture is wonderful from all four cameres.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo Essential 4-Camera Outdoor Wireless 2K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Essential 4-camera outdoor. The instructions were easy to follow from downloading to installing. I Love these cameras they show clear videos they are on real time. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Quality, easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to put outside of the Airbnb I own. It was easy to install, great video quality, and the app is super easy to use. I really like that it notifies me every time someone/thing moves in front of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great camera quality and picks up very clear. It is very easy to install and set up as well as use. Definitely love these compared to others I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent cameras always notifying the moves . I woukd totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with good picture. The built in flood light helps a lot for night time recordings.

    I would recommend this to a friend