Customer Ratings & Reviews
- Model:
- VMK3450-1BYNAS
- SKU:
- 6553152
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.
This summary was generated by AI based on customer reviews.
Beware of Business Practices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras worked just fine, was unable to receive any assistance to set up a security plan. Poor customer service and not able to speak with anyone via phone. Returned cameras for full refund since Arlo organization was unable to help any semblance of customer service.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Awesome camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install great pixels great Sound and easy to use
I would recommend this to a friendGreat buy at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great view distance and clarity of video covers all areas I needed within my 5 acres
I would recommend this to a friend- Cons mentioned:Connectivity
GARBAGE & USELESS 5+ years of owning the system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Arlo for 5+ years... DO NOT BUY it's HORRIBLE!!!! Playing games when leaving the house trying to turn on Arlo for over an hour. Sending me invalid codes when I'm already logged in. Makes the system COMPLETELY USELESS!!!!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Angelo,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
5 star Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my access to all of whats important to me when I am away
I would recommend this to a friendNOT WORTH THE MONEY OR THE TIME
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't give a 1/3 star review or I would have! This product is WAY TOO overpriced! NO help from customer service; in fact they SEND you to a COMMUNITY webpage where the 'community' answers your questions - IF YOU'RE LUCKY! This is NOT plug and PLAY. It sounded good at first nut a couple of years into it you WILL find out that your money would have been better spent buying a PROFESSIONAL, INSTALLED SYSTEM - DO NOT BUY THIS OR YOU WILL REGRET SPENDING THAT MUCH MONEY FOR THAT BIG A HEADACHE.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great cameras for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect , battery runs for weeks before recharge. Installed everything in a hour from box to working 4 cameras
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I like the way I can speak thru it and the light is convenient
I would recommend this to a friendArlo essentials
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great view, easy to install with the new updated app
I would recommend this to a friendArlo Failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two outdoor cameras and a doorbell camera, but have been experiencing issues since their installation. Firstly, there is a delay of 10-15 seconds on live playback, recording, and notifications which is very frustrating. I have contacted support multiple times, but no resolution has been provided yet. Secondly, the technical support team lacks follow-through and clear solutions that can be validated and acted upon. When I explain that I have already tried the methods they suggest, they keep repeating the same jargon. Thirdly, acquiring multiple cameras to secure your property can be expensive, and it would be helpful if local storage options were available across all their cameras, not just the higher-end ones. Lastly, the geofence automation doesn't register correctly.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Off line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They suck they keep going offline and when you're not at home traveling they are worthless
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We'd like to learn more about your concerns. If your Arlo camera is offline, please visit https://kb.arlo.com/000062923/. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Awful- returned items
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item did not hold a charge was awful. Even with solar panel it was dead
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Lee
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team