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Customer reviews

Rating 4.6 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the Essential Outdoor Security Camera 2K, especially its good video quality and easy setup. Many reviewers highlight the reliable battery life and responsive motion detection. The camera's wide field of view and stylish design are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Arlo Essential wireless 2K Battery camera

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before attempting to install the camera fully charge it. After fully charging the battery should last up to 8 months. After downloading the Arlo Secure application, you can begin to install it following the on-screen directions. The application supports up to 15 total cameras, or you can do 5 at the Arlo web site. (my.arlo.com) The camera supports digital zoom up to 12X. The quality of the video is spot on. Even in the dark it’s like looking at a black and white photo. While you don’t realize it there is a lag between the camera and the application. This lag is noticeable when using the talk feature. I was completely surprised by the range of Wi-Fi. The camera is located about 125 feet inside a shed. I set up the camera inside the house and installed it in the shed; The house is covered with red brick still got a great signal. The camera does not have local file storage, if you want to store the video you have to purchase the upgrade. The upgrade is either monthly or yearly. The camera comes with a 30-day free trial offer. I like mostly everything about the camera except the lag.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Nicholas,

      Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742. Arlo offers the option to store video recordings locally through the Arlo SmartHub or Base Station (sold separately). For more details on local storage, see this article: https://kb.arlo.com/000062818.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Video Quality, Great Performance and Battery

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own multiple Arlo’s cameras including the XL version of this Outdoor Essential 3rd Gen. Like any other Arlo’s camera the built quality is top notch. The setup is pretty simple, just scan the included QR code, which directs you to your device’s App Store to download the Arlo app. Once installed, simply create a username (if you don't have one) and follow the on-screen instructions to begin setup. The camera includes a USB-C cable and mounting screws for a simple DIY installation. Since it isn’t fully charged out of the box, I recommend fully charging it before mounting. The app makes the Wi-Fi setup process seamless, it took me about six minutes or so to name the camera’s location and get everything connected. The 2k video quality in this camera is outstanding and even more impressive is the night vision. Battery life performance is pretty good. In a course of 4 days, the battery percentage dropped about 9% which is roughly 3% higher consumption in a shorter time compared to the XL model which consumes about 6% in a week. This camera includes the smart features like its siblings, and also comes with integrated spot light, siren, and two-way talk audio communication. Overall, this is a great indoor or outdoor security camera that is well constructed and well priced. It has excellent video quality, reliable performance, smart features, and excellent battery life make this an easy 5-star product. In the box you get the camera, USB charging cable, installation kit and quick guide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything related to this purchase has been good.

    I would recommend this to a friend
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