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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the Essential Outdoor Security Camera 2K as a high-performing device, particularly praising its crystal-clear video quality and easy setup process. Many users also appreciate the solid battery life and effective motion detection. The camera's wireless connectivity and well-thought-out design further contribute to a positive user experience, with some noting the clarity of its night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 132 reviews
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Battery life/trial period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Arlo cameras and I bought these to replace the older original version (bough in 2015). These newer cameras don’t hold a battery charge over 2 weeks when placed in a “busy” area. To charge the camera you must remove from the mount and a full charge can take up to 4 hours. After the initial trial version expired I was no longer able to see any activity that my cameras captured. To see any activity I would need to purchase a plan which I never had to with the original set or arlo cameras. The only positive I liked about this newer set is the two way audio, sound and picture quality. So, unless you’re open to purchasing a plan to view recording history, I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Karla,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Best for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security system for your money! Love the app and the visibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cameras would recommend for any homeowner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your house secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo technologies is great. I love the security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for the price. Good resolution and color. Automatically switches in low light conditions. App is intuitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cameras expensive subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the arlo pro 2 setup and have not installed these yet. I am hoping the performance gets better without using the hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of the Arlo Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning, My name is Jesse Sauceda Jr and I am also part of the local law enforcement agency near by. I love and trust Arlo product and its resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Would recommend and buy again! They work very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot connect with our current Arlo base. It has been complicated and unclear how to pair and manage settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Clear Camera but you still need to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing on this is that the battery only last for a week before charging. Other than that, great camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, the only thing is that you can't lower more than I would like in different angles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cash Grab Subscription Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't find out until after purchasing and gifting them to someone that they removed the free limited cloud storage on the app and put it behind a subscription service. I've been using Arlo since 2016 (the Pro Gen 1) and those cameras still provide recorded video footage to the app for free. Though limited in how much it can store it's always been more than enough. I will be returning these new ones and buying from another company because that's the most desirable feature and they're aware of it which is why it's now locked behind a subscription service. If cloud storage is too expensive then offer a base station with SD card to store and access locally/via app. I know other products that do this and will be switching to them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Peter,

      Thank you for your review. Arlo cameras can use local storage. Arlo offers the option to store video recordings locally through the Arlo SmartHub or Base Station (sold separately). For more information on local storage, refer to this article: https://kb.arlo.com/000062818.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Arlo Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Cabreras are plug and play and work great! These are even better then prior ones I own. No hub is needed for them to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AGB inc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t put them up as of yet, but I’m hoping to very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great clarity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are very clear and sync right to my Smart Hub no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift they love it. I have some myself and they are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good !!!!!!!!!!!!!!!!!!! Nnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More power and more punch! I love the FAST notifications I get directly on my phone even when im not home. How cool is that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what was needed! Would recommend anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription is required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are decent, but you need a subscription after the free trial to do any recording. Otherwise, they're useless unless you just want to see what is going on outside.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Steven,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

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