Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- SKU:
- 6502273
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Cottage Cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system. Had a little trouble connecting to my WiFi at first but once I figured it out everything went well
I would recommend this to a friendOk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They miss a couple things throughout the day but other than that they’re OK I guess for wireless cameras.
I would recommend this to a friendArlo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these. I bought 8 of these and 6 of them fried or stopped working for watever reason. I would not buy again
No, I would not recommend this to a friend- Cons mentioned:Connection
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is hard to connect with the internet line
No, I would not recommend this to a friend Arlo review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision not that great,easy to connect to arlo bridge,battery lasts decent amount of time.
I would recommend this to a friendSecurity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item as an add on to our current system. These cameras are very good for indoor and outside use. The only time they fail is when the temperature drops into the well below zero for an extended time and even then they begin working again as the sun comes out and warms them up a bit.
I would recommend this to a friendDoes not integrate with older systems well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. What it does not do is integrate with older Arlo systems. Though it will alarm and allow you to see what it is currently seeing it will not allow your base unit or internet based library to store the recording unless you subscribe and pay for monitoring. If you are not paying for monitoring I would avoid this camera.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rick,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly.
We appreciate your patience and understanding.
Thank you,
Arlo Team
- Pros mentioned:Camera qualityCons mentioned:Battery life
Good luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the quality on this camera,but the battery life was poor the notifications was off the hook notifying me ever second the shadow of the tree the birds etc I was over it
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this was a great camera… but battery is internal.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Nancy,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate team for review.
Regards,
Arlo Team
Outdoor cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras....audio is good, the only thing when you need to talk to someone it doesn't sound to good/loud
I would recommend this to a friendSecurity is needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this camera. Even though I had it for only 2 weeks, I have not had any issues so far.
I would recommend this to a friendarlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.instructions were a little hard to follow. but once installed this system does everything i was wanting it for.
I would recommend this to a friendGood Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only draw back is that they no longer let you use auto-recording without signing up for service.
I would recommend this to a friend- Cons mentioned:Battery life
Great camera bad battery life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Battery life sucks. I had to charge it every 4 days. Retuned.
No, I would not recommend this to a friend Great product and investment!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Arlo for several years and finally decided to upgrade and I can’t be happier. The battery life is great and the clarity is amazing. I really appreciate the quality and willl be purchasing more cameras for outdoors.
I would recommend this to a friendGood cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fantastic home security camera. The only flaws is that it is so slow to show up the live feed.
I would recommend this to a friendNeeds Improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too difficult to link you wifi. Took me 3 days to link 3 cameras
I would recommend this to a friendWont connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All four cameras would not get an internet signal. They would connect through app slowly, would try to update firmware which would fail. They would then say poor bandwidth and would not show the camera feed and would go offline, this was with them sitting right next to my router. I contacted arlo support who sent through several steps then told me to return them. I have a pro 3 floodlight camera and arlo video doorbell which connected fine did work fine. I bought a single essential camera from another store and had the same problem. All were returned.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Pmccracken27,
Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Camera quality
Arlo camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video but there’s a delay due to its WiFi capabilities
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Video,
Thank you for sharing your Arlo Essential Spotlight Camera experience. We recommend visiting the Arlo Community for tips and tricks on improving your Arlo Essential Spotlight camera experience: https://community.arlo.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo We recently redesigned the Arlo Community Forum to deliver the most helpful and relevant content to assist with your product questions quickly.
We’ll continue to share information on new product announcements, answers to product questions, and enhancements to products. As always, please share your questions and comments as we value your feedback.
Regards,
Arlo Team
Does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. For the price it should have some of the more premium features.
I would recommend this to a friend