Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- |
- SKU:
- 6502273
Customer reviews
Rating 4.1 out of 5 stars with 3281 reviews
(3,281 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Bright light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works good, light is bright, did not like the new magnetic charger, prefer the older style
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 3 out of 5 stars
Essential Black Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned it 1 months now after waiting few months for this and it’s not the reason why the 3 stars, reason for 3 stars is that it doesn’t capture every motions of moving vehicles, and/or people/animals, approx 75% of time it captured and tried to turn off the light when capture moving object after dusk. Other than that it’s awesome essential camera.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
I would recommend this to a friendRated 5 out of 5 stars
Arlo Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have the old version which I used for about 3 years, Arlo is personally one of my favorite camera brands. Hate to deal w hardwiring and the wireless on the arlos just save time and headache. When buying this one I am once again satisfied and it’s worth the money
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 4 out of 5 stars
Good shopping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the secure house good Nivel of screen
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 3 out of 5 stars
Disilusened
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get all 3 working got the first two to work but never the third camera. Took it back got a replacement and it wouldnt work eather. Told i would have to take all 3 down to get a nother replacement even though 2 were working and mounted so said the heck with that gave up and just 2 out of 3 that work,
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Arley29,
Thanks for your feedback. We would like to help check the problem with your 3rd camera not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
If you can get it to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this product does not live up to how it is d Described in the paperwork, it's supposed to be easy to use, it was the worst I wouldn't advise anyone to buy you I was very disappointed
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Fran,
Thanks for sharing your review. We like to learn more about the product not being easy to use concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Arlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo is pretty good, but there is a delay in live feed.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Clear vision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for a gift that's why I gave a 4 star because I can only go by what they told me.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Ok...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has a lot of room for improvement. The light is very small so it doesnt light up an area that much but it is Sufficient. The siren is not very loud I can barely hear it inside my house at night in complete silence. It is enough to be heard by someone creeping around ou t side but its not going to scare anyone a deterrent at best.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Arlo does not work with Alexa as advertised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product specifically to work with my Echo Show 8, also purchased at Best Buy… after over a month dealing with Arlo customer service I’ve come to the conclusion Arlo is NOT going to fix the long ongoing issue of its products not fully working with Alexa devices. Best Buy should address this with Arlo ASAP, because the product is promoted to work with Alexa. It does not. Until my attempt to integrate my Arlo system with Alexa, I was satisfied with the product. I would not recommend Arlo to anyone who wanted it to work with Alexa… The ongoing problem being it will send alerts to the Alexa device, but will not respond with live stream or last video playback when asked. Alexa tries but times out because of no response from Arlo. Clearly the issue is software. The Arlo Skills app has One Star rating due to this issue they will not fix.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Dianne,
Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 4 out of 5 stars
So far so good!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera to extend my Arlo system to the side of my house. So far so good!!
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 4 out of 5 stars
Home cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras I recommend them very good quality
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 4 out of 5 stars
good starter wireless camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality not the best of picture. but decent pricing
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Big improvement over older Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two other Arlo cameras and this is an improvement over the older cameras. I especially like the safety light feature. Also, it is convenient to charge the battery without removing it from the device. Overall, a big improvement and the price was right.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo Cameras Rock!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my 3 Arlo cameras and explained how to view and maintain them. He had them up and running in less than 20 minutes and I was reviewing the Arlo output on my iPhone. Exciting stuff!! Happy with my Arlo camera and my Geek Squad install.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 4 out of 5 stars
security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better then i had expected. though 5 ghz wireless support would be nice for sure.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 1 out of 5 stars
Arlo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are defective don't waste your money or time buying them. Arlo is a sorry company and disregard customer complaints concerning there products. The cameras need to be removed from stores until the problem is rectifyed.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. Our team is available to help ensure you have an excellent experience with your Arlo camera. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
arlo camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera can be slow at times but other than that it is great
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Good security camera, not so great battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is super easy and simple. Connects on 2.4ghz Wi-Fi. The Arlo app is very impressive, good UI, simple to use, no confusions. Mounting it on the wall is also very simple. I have mounted it outside home on top of my garage door. I live in a pretty cold area. Camera quality - the videos and picture quality is very impressive. With a good Wi-Fi network, connecting to the camera through the app is quick. As other cameras also offer, there is an option to record or capture snapshot and also talk though this camera. Audio quality is also pretty good. Motion detection sensitivity can be adjusted in the settings in the Arlo app. Night mode is also pretty good and the picture quality is not compromised. The strong flashlight on the camera helps during dark situations. Arlo offers a 3 month free cloud service, which is a lot better than other competitors that offer a maximum of 1 month. Battery life- in the specifications, Arlo mentions 6 months of battery life - based on 4000 seconds per month, 30 seconds of stream, day night events split 2:1.. I kind of find this to be ridiculous- not many people would like to change the settings to have a long battery life. They would like to have the camera running 100% of the time day and night. Based on my usage of the camera (in cold region) - 100% of the time ON, I see the battery comes for 3 weeks maximum. The claim of 6 months doesn’t sound reasonable to me. Recharging, however is easy. Nevertheless, I would recommend this camera to my friends.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend - Cons mentioned:Connection
Rated 3 out of 5 stars
My Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. Wasn't the best at connecting to wifi.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mxtchell,
Thanks for your feedback. As there could be few different conditions as to why your Arlo camera would get poor connectivity from your network, we recommend reaching out to Arlo Support Team to help check your setup : https://www.arlo.com/en-us/support/contact.aspx.
We look forward to hearing from you.
Regards,
Arlo Team
^RM










