Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- SKU:
- 6502273
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Setup
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set and surveillance. Sound and recording are good quality
I would recommend this to a friend - Cons mentioned:Battery life
Mixed impression
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of disappointed in how they work. I have contacted Arlo several times and they cannot help. The cameras record when they feel like it and stop when they feel like it. We have gone thru the settings and have them set for max time but they do not go past 10 seconds. There are several times when they do not even record at all. Battery life, we have to charge them every 3 weeks. The good is we have CenturyStink internet up in the mountains and they do work.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for taking the time in sharing your Arlo Essential Spotlight camera experience. Our team would appreciate the opportunity to further review your case and assist you to ensure your Arlo Essential Spotlight camera's motion recording time and battery life meets your expectations. Please send us an email at [email protected] and include a screenshot of your review, your case number, email address linked to your Arlo account and your contact number. ^KN
- Pros mentioned:Camera qualityCons mentioned:Battery life
Don’t
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One day and it had to be recharged…not my idea of ideal camera motion picture quality is excellent
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ohmygoditsjudy,
Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo camera’s battery life here: https://kb.arlo.com/291.
Thank you again for your feedback. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
- Cons mentioned:Battery life
Stay pluged in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had to stay plugged in and it didn’t have a rechargeable battery
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Neo,
Thanks for sharing your review. The Arlo Essential Spotlight comes with an internal rechargeable battery.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Break a lag.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality thing. Show me good things you never see like before. Travel back in time 30 seconds, very confusing. I say get it. Break a lag.
I would recommend this to a friend Product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and quality is good. will recommend this product
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent product highly recommend very responsive
I would recommend this to a friend- Pros mentioned:Camera quality
Good camera, not what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good camera, I wanted to use it with my hotspot on my phone, that didn't work.
I would recommend this to a friend Great product!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the light feature!! Love how the mounts are adjustable
I would recommend this to a friend- Cons mentioned:Battery life
Really neat cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work they’re awesome! Unfortunately one of the 4 in the pack has a battery life of about a week. We’ve adjusted the zones and settings but I think the battery is just no good. We are on the fence about keeping them as you need a subscription service to be able to utilize all of the features. I should have researched more.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. If you are experiencing issues with one of the four cameras, learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
If further assistance is needed with the battery, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Working good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, work as expected. This is an upgrade of my previous verison of arlo cams due to getting old and not working anymore...
I would recommend this to a friend - Pros mentioned:Camera quality
Good Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had Arlo cameras, and this was a purchase to add more to my existing set up. They work perfectly together. however, after the free trail you will need to purchase an agreement with Arlo, or they will not take pictures on your phone. They just notify you of activity.
I would recommend this to a friend Just Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK it works but it still doesn’t work as good as the ring but it will work for now.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Motion detection
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Works great! Clear picture, picks up every motion.
I would recommend this to a friend Arlo camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t seem to pick up movement of cars or people when what should be recording range.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Robin,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Vero Beach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and the quality is great.
I would recommend this to a friend - Cons mentioned:Battery life
Nice Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice security camera, the only drawback is the short battery life. It only last about two weeks before it needs to be charged.
I would recommend this to a friend Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They some good review and help me to buy best by is the best
I would recommend this to a friend- Pros mentioned:Camera quality, Setup
Security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security system. Easy to install. Great picture.
I would recommend this to a friend - Cons mentioned:Battery life
2nd Arlo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the previous Arlo, easy setup. This one doesn’t have the same battery life as my first, so I’ll just adjust it’s armed time. I’ve bought the skins you can cover them with when outdoors. I do like these cameras. Just wish the base stations were in stock because I would like to use them with HomeKit and Alexa.
I would recommend this to a friend
