Customer Ratings & Reviews

Picture quality is great. Most of the time you can log on and see live feed immediately, but sometimes there are delays where you need to log out and then log back in. Battery life is very short-2 weeks at best. Customer support doesn't exist. There is no phone number to contact and if you chat online, you may or may not get a real person who will give you a case number with less than 4 days to respond. (I tried on day 4 and the case was closed without speaking to me.) Supposedly you receive 3 months of free access to videos, yet your credit card will be charged $10.65 every month, starting immediately. Try something else-I would not recommend this product. I would not recommend purchasing.

The Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera is a great choice for anyone looking for a good indoor/outdoor wireless 1080p security camera. I would definitely recommend this product to anyone. Arlo is a great beand and it won't disappoint you.

Easy installation and very good results. Using the camera system is fairly easy and manageable.

Great security camera. You will need to make sure you set up a decent zone or it will pick up all of the traffic on the road. Battery life is pretty decent unless you get a huge amount of alerts through the day. You are able to silence alerts and shut the camera off through the app.

These cameras do have pretty good picture/video recording, but they have a good bit of flaws. Battery percentage is very strange. Doesn’t give you accurate percentage at all, and will sometimes die very quickly or not. Sometimes the video glitches and turns different colors like purple most often. Also smart notifications has some bugs. Very annoying on a busy street with cars passing. You can turn vehicle notifications off but still glitches and blows your phone up with notifications. Lastly the Best Buy sales rep for that section told me it was free to use. It is not. You have a 3 month trial till you have to pay atleast 3.99 for 1 camera or 9.99 for 3 which is still not horrible but annoying when told the system was subscription free. Although you can choose not to pay for the subscription but you’ll only have an eye out side. Meaning no features. No video recording, no video storage or anything useful. So unless you’re home all the time it’s not really worth the money.

I gave it two stars because the technical team is good. But the product, nothing but issues. Especially the app. Don't buy these thinking you will get a base station to avoid monthly subscription fees. This system is very buggy. Just when you think you get all the bugs out new ones appear or old ones come back. They have been working on solving one issue for over a month with no success. And even if you have the subscription the functions you pay for don't work consistently. And they give you three months subscription for free! Problem with this is when you find out what you get without it, it is too late to return it. They have the Arlo community where you can waste more of your time trying to figure out issues with little result without their tech support. My advice, look elsewhere. I am an electrical engineer. Too bad, when working this picture quality is great. Works 90% of the time, but for the price and it being security IMO that is not enough.

Poor, battery drains within a week and has to recharge frequently. Cameras are useless and do not record anything unless you cont.. to subscribe to Arlo and pay fees.

If you are looking for a security system for your home look no further. The Arlo is very simple to install and to synchronize with a cell phone. The store employee was very helpful when deciding which one to buy. I bought the 2K and the video quality is amazing and very clear.

Great Price!!! Best camera on the market. The Best Buy employee was very knowledgeable and helped with the choice. Others brands where recommended but for my application these are the perfect fit. I ended up buy several more along with the doorbell.

Easy to install and match with my WiFi. Where I have it, it turns on a lot so I am glad I also purchased the solar charger. Mt experience with Arlo has been fantastic. It is a good security outfit. I purchased other cameras and lights before so I know how reliable they are.

I had low expectations for this camera seeing as how they only have 1080p res but the difference isn’t too much to notice by the naked eye. I love the performance on this camera and quality is great in both day and night.

This is my second purchase of Arlo camera’s, I am very happy with the operation of the cameras and I can recommend them to anyone that is looking to buy a quality camera for home security.

Great Product. Easy to install. We sleep much better at night. I wish they came in Bronze

I would say so far so good. I enjoy the quality of such a small camera. I can actually hear any background noise clearly. The picture quality is also on point. Money well spent. Winter hasn't kicked in yet. Waiting to see how it performs as far as visibility during harsh weather.

Okay but dont work with apple home. Shoukd have come wogh a base station.

Cameras work, some issues to deal with but it's expected nothings perfect in this world.

Awesome camera!! I have 3 Arlo camero and I love how easy it is to setup. It took less that 5 minutes.

It’s an ok product, not really thrilled about it. It limited functionality

The Arlo serves the purpose we needed it for. Wished the battery life was a little longer

Easy installation, easy connection and great display.