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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,279 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo - Essential Spotlight Camera - Indoor/Outdoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies fast in 3-5 days not worth to buy …..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kelvin,

      Thanks for your review. To improve your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Motion detection, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wireless Battery Powered 1080P Security Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera offers easy installation with a completely wireless design. No external power required. The included rechargeable battery is estimated to last 6 month between charges! It measures a trim 3.5” x 2” X 3” and only weighs 3/4 lb. I was thrilled with the sharp, clear 1080P video quality. I view this camera both on my Google Home and my Alexa Show. It even sends alerts to my Apple Watch! This is my only security camera that produces a color image at night. The camera senses motion up to 23 feet. This covers my driveway completely, so I am immediately alerted to visitors on foot or in their car as they enter our yard. This camera has a built-in spot light, which can be activated by action. It also features 2-way voice between the person watching the phone, Google Home or Alexa Show, and the person being captured by the camera. It actually has a built-in microphone and speaker. The voice is clear, helped by built-in noise cancellation. An optional solar panel is available to keep the camera battery charged, so you never have to use the included battery charging cable. This is a very smart option, as it makes the camera completely maintenance free. CONCLUSION: I use several security camera manufacturers’ cameras inside and outside of my house. Most require 120 Volt AC power. I use this camera on the side of the house that has no power available. It is the perfect camera for this application. In fact, this weather resistant camera works so well & lasts so long on it’s battery, that I plan to buy several more Arlo Essential cameras for outside viewing. I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Dave S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been 7 days since the purchase and it is still working. I returned 3 Essential’ s due to not staying connected prior to the Pro 4.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Caymandave,

      Thanks for your feedback. Please send us an email at [email protected] detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of Best Buy review so we can assist you with getting your Arlo cameras to work as expected.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras so I purchased 4 more of this brand they work well easy to add to existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lil Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new camera. Pictures are very clear and I like that it picks up voices.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good at a distance but if you zoom you can’t get a good face. Also, the camera loses charge quickly and requires constant charging

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Friscoguy,

      Thanks for your feedback. For tips on how you can optimize the image/video quality of your Arlo camera, please check this article : https://kb.arlo.com/1179147/. This link : https://kb.arlo.com/291/ will give you ideas on how you can extend the battery life of your camera.

      If you need assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Package

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package for the price. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    satisfied buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera works well. a great addition to our porch and home security!was a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality . Definitely recommend! I am able to watch everything happening around my house .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service battery lasted less than 24 hrs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Spotlight Camera is a nice upgrade to Arlo Pro 2 Camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I would recommend it.Its very easy to set it up and very useful to have it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Arlo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Clear picture and sound. We plan on adding more cameras. Would totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect should have been got some I don’t know what took me this long to invest in them

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best! We have a large property and have 9 of these. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo 4 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to ser up and use, great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A MUST HAVE FOR SECURITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install; phenomenal light for spotting activity during dark hours in the area it covers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and activate I would and will buy a second one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does the job. Added this one to a few older models. No issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product bad batteries

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these products I just wish the batteries last longer

    I would recommend this to a friend
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