Customer Ratings & Reviews

This doorbell/camera works very well. It was setup quickly, but it did take a few tries to get my Arlo system to set it up. I like how the notifications tell me if it’s a person at the front door. We are very happy with this item.

Has great pic quality! Definitely will recommend!!

I like the Arlo and was able to get it on sale which is a bonus. It was relatively easy to install and the instructions were good and helpful. I did run into a snag with my bell transformer that I was able to resolve. I’m undecided about the monthly subscription at this point but we’ll see how I feel once the 3 month free trial expires. I especially like the look and feel of the Arlo. It has what appears to be high quality construction. Overall it’s been a very good experience so far.

The Arlo Video Door Bell is your window to your home while you are at home or on the go. This video door bell allows you to see who is at the door and also lets you communicate with them right from your phone or even a smart display and when you are not home or can’t answer your alert it takes a message for you. This door bell is full of amazing features and a great quality video and audio. Let’s go over what the Arlo Video Doorbell has to offer. Unboxing and Setup- Right out of the box the Arlo Video Doorbell looks beautiful, its slim and has a black gloss center with the camera and doorbell button and white border finish. The setup of the doorbell is very simple. ***THIS DOORBELL REQUIRES A HARDWIRED CONNECTION TO WORK***. I highly recommend you download the ARLO app before you begin the process. You have to signup for an Arlo account first and then the app guides you each step of the way on how to set up the doorbell. The doorbell comes with an angled and a standard mount and all accessories needed to get the job done. My setup took less than 15 minutes, from removing my old device to installing and updating the new one. Once the setup is complete, the doorbell will guide on setting up the different features such as detection, activity zones and a new feature called package detection. Features- The Arlo Video Doorbell has HD video with HDR resolution. I was able to set mine up to 1536 x 1536 resolution, the video quality is actually a lot better than my old video doorbell. You also have night vision, 2-way communication, live view option, package detection, motion detection, activity zone setup, person & animal detection with smart alerts which allow you to choose which options you like to turn on. Some of my favorite features of this doorbell that my previous did not even offer are the pre-recorded messages you can play if you don’t want to speak to someone or the ability for someone to leave a message for you on your doorbell if you don’t answer the alert. The other feature that I liked was the option to link the doorbell to Samsung smart things and Google Home/Alexa, giving you the ability to view and answer your doorbell on multiple devices. One option I noticed that I have not seen on my previous doorbell was the ability to remotely turn the doorbell off. Now I am not sure how useful this could be but I am glad that option is also available in some case that I may need it. One other feature of this doorbell that I really liked was that the view on this doorbell was a bit wider than my previous doorbell, allowing me to bigger viewing window. Not so good- The only thing I am not a fan of is the subscription service. The Arlo video doorbell comes with a 3-month trial plan which gives you access to the smart alert options and saves your video and notifications to the cloud. Without the subscription service your doorbell would still operate as normal with the notification on your phone, the live view option and push notifications for motion detection, but your videos and notifications would no longer save on the cloud and you would no longer have access to the smart alerts and some smart features. I had been reading some reviews where people were complaining about a delay between the motion and the alerts. I personally did not run into such issues, actually I had no issues at all. From the setup to the doorbell being pressed to the calls and alerts coming to my phone. Aside from the subscription service, which my old doorbell also had and I did not subscribe to, the Arlo doorbell was a clear winner in my book. I would recommend if anyone is looking to for a video doorbell to give Arlo a shot.

I’ve had the Arlo door bell for about a month now and to look at who visited the door throughout the day is great but answering the door bell live and talking to someone at your front door never seems to work. You get a black picture, you can hear them talk but can’t see them and most of the time they can’t hear you talking to them and often by the time you get it to work they’re gone. This happens when I’m at home directly connected to my home Wi-Fi or away connected to cellular. To say it might be my home Wi-Fi it’s just not the case with me. I’m a network engineer, I install networks for major sporting venues throughout the US and I have an extensive home Wi-Fi with business class Cisco APs throughout and one of the APs is in my home office right next to the door so it’s not my home Wi-Fi it’s Arlo. Inside the Arlo app I even turned down the video recording quality to 720x720 instead of using 1536x1536, it did help viewing the videos that were recorded throughout the day but not answering the door bell live. The video images are very good if you can keep it at 1536x1536 but you will most likely have to drop it to 720x720. I have to say the sound is very good. I can hear the sound of my flag pole in the front yard and you can hear people talking inside my home office even with the front door closed. Setting the field of view to get notified is good if your Arlo is square to the field of view. If your using the angled bracket that comes with Arlo then you can’t adjust the field of view properly at an angle, you can only adjust it square so it may leave out some areas you want to monitor or you have to monitor some areas you don’t so you can get the areas you do want. If it wasn’t for answering the door bell issue Arlo would be a 5. If you just want to view and playback who comes to your door throughout the day, like a security camera, Arlo is great at a lower video quality. But if you want to answer the door when someone rings the door bell, see and talk to them, Arlo has an issue. Maybe Arlo will fix this issue with an update but as of today it doesn’t work well. I included a pic of the quality you get from the Arlo, a pic of my Cisco AP in my office and a pic of the Arlo itself on the wall.

The Arlo Video Doorbell looks very nice. It includes just about everything you need for adapting to existing wiring. Calls your phone if you want when the door bell button is pushed. The AP is easy to use and the picture quality is adequate. I had a very difficult time snapping the doorbell into the mounted bracket. Your supposed to push the top of the doorbell up into the bracket then push the bottom in until the spring loaded part on the doorbell clicks into the bracket. No matter how hard I tried I could not get the bottom to snap in. I had put the bottom in first then force the top of doorbell into the bracket. If your doorbell is mounted on vinyl siding there are no spacers included with the doorbell bracket so the doorbell sits level. I had to add a 1/2” spacer under bottom of doorbell bracket so it wouldn't point downwards.

This wired set up is great fast an simple . Picture quality is great with the horizontal and vertical view I had added to my Arlo pro2 and works great I definitely recommend this product I also do like the feature that when the doorbell is pressed it calls my phone.

Overall I'm very pleased with the doorbell but my only issue is that the "live" feed is about 15 seconds behind while my Arlo pro 4 cameras are closer to like 5-8 seconds behind despite almost all of them being father away or having more wake between them and the router

Purchased the doorbell after reading multiple reviews to replace an Arlo camera we had over the front door. The resolution is pretty good. You have add a small device to your indoor doorbell in your house for the doorbell portion to work. The alert time that someone is in view of the camera is almost instantaneous. When someone presses the doorbell, my phone will ring like someone’s calling me. When answered, it almost looks like your FaceTiming your doorbell. Highly recommended, and glad I made the purchase!

The best doorbell, any event what happen in font of my door is captured by Arlo, I love it!!!

Easy to install. Excellent sensitivity with head-to-toe view and super range. Love the Activity settings feature. Speaker and Microphone are fantastic! Battery life is very good after 10 days at 88%. Tweak settings in the Arlo app for the environment to gain optimal performance. Highly recommend.

Installed doorbell camera quickly and answered all questions I had about the doorbell camera and nm install

I was able to figure out installation after a couple challenging issues and a call to the Arlo help desk. Did not need to hire an expert. (Wife really likes that.). Works well with existing application we use with other Arlo cameras. Application recognizes packages vs people or stray animals or vehicles. We will likely continue the minimal cloud storage cost for the advanced application functionality. Good investment and easy to install.

Camera works great… the Arlo System needs major updates

I have all the arlo cameras and just added this new baby to the Arlo family. I really like Arlo but I get a green block on screen. I’m unsure if it’s the internet or just error on Arlo part. But I like it. Will be buying other Arlo products. Looking for flood lights now.

It's been a few days ,I like it so far & I can't wait to have all my cameras setup!

Extremely happy with this camera. It's works as expected, just follow the arlo on screen instructions and it's easy. Just keep in mind if it doesn't work with your current chime box then it's probably the transformer. It needs a 16 to 24 volt transformer to work with old chime as well as your phone. If you can't find the transformer it's probably in a closet near the top close to the chime box. Just make sure to turn off breaker first. When hooking up camera to doorbell wires they won't shock you as they are low voltage. Hope this helps!

Works great with my exciting arlo system but I wish it had a 180'° view like my previous doorbell. If I didn't have the arlo cameras and spotlights already, I would go back with my last video doorbell

Surprisingly easy to install using existing doorbell wiring. Also easy to set up with Arlo app. Really like being able to see who or what is at the door. Comes with horizontal angled mounting plate, but could have used vertical plate with our siding.

2 Arlo doorbell cameras later and I learned my lesson. The build quality is poor and the live feed is horrible. There’s a lag of about 20 seconds, so forget trying to answer your doorbell remotely via the app. I bought my first Arlo almost a year ago and the California sunshine cooked the plastic face and it came unglued and fell off which is a problem because that’s where the motion sensor is. recently bought another Arlo (wired) and it continuously froze up and had to be rebooted and even reset a number of times. We have 2 Ring doorbell cameras at our vacation homes in Joshua Tree/Yucca and they’ve NEVER been a problem even after 2 years baking in the desert heat. I’m going to try the Google/Nest system since those products seem to be extremely good quality and have a reputation for axtually working. Do NOT make the mistake I made and buy the weird off-brand Arlo prodicts. They’re pretty but they aren’t good. The Arlo chimes work pretty good, but only when the doorbell cam is working. Don’t do it. Just don’t. Go Google/Nest or Ring, 1,000%