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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,498 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great view!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise the Arlo video doorbell wire-free is an excellent product. The installation was very simple and the video quality is excellent. The only con with this model is the night vision which is not as clear. Also, there's a few seconds delay in video/video calls. I highly recommend buying the chime to pair with the doorbell. If not, the doorbell will only alert (call) your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy to use, Great Quality Video Doorbell

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Video Doorbell Wire-Free is a pretty darn good doorbell camera. It has some nice features and is a nice addition to our home automation. Build quality on the Arlo doorbell is very nice. It is plastic, however, it is solid. It has already been through one snow storm and is holding up very well with no issues. The camera is a 180 degree camera that has excellent video quality. One thing I would like to see done differently is USB-C charging. These days I feel that this should be standard for charging. Installation and setup is a breeze on this unit. This is a wire-free unit and can be used with a rechargeable battery, but can also be installed hardwired if desired. The battery does hold a charge for a long time, but if you chose to hardwire it, you can have the hardwired connection set to keep your battery charged. I do have to say that installation was a breeze. This does come with an angled installation plate so if you need it you can adjust the angle of the camera mount. I didn't need this for my installation, however, it is a great part if needed. This does come with screws to mount and anchors if needed. Two screws, plug in the battery, snap onto the base and your done. Then the set up comes into play. It was very easy to follow the instructions to get it connected to wifi and on my home network. It's at this point that if you don't have an Arlo account, you will need to create one. The video quality on the Arlo Essential Video Doorbell Wire-Free is very good. It has a very clear 180 degree image, night vision, package detection, Smart siren for alarms, video calling, and a great feature where someone can leave you a voice message if you're not able to answer and you can listen when you're free to. I have to say I was very impressed with how clear the daytime and night vision quality are. When something or someone enters the detection zone, I get a push notification to my phone. Overall, I would say that this is a fantastic camera doorbell for anyone looking for a great quality wire free option that is easy to install and set up. The one thing that is taking it down to 4 stars for me is that there is no option for onboard storage. You have to subscribe to their service in order to get access to the recordings. These days, another subscription service can be a pain point. I would love to just be able to pop in a memory card and access recordings if I need to and have an actual physical copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made product that is extremely easy to install and setup. Arlo in my humble opinion is the best and easiest to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, excellent photos and easily seen on phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Build reall great. Very Clear at night too.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Device cannot connect to Arlo App

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped connecting to the Arlo app 2 months ago. I've contacted Arlo support and they do not have a solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Must Have to complete your Arlo System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love my Video Doorbell. It was easy to install and integrates into my smart home. I enjoy being able to receive calls as notifications with a delivery person or guest at the door. Great buy with for an existing Arlo system!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Motion detection, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    An elegant doorbell option but not quite perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict: The Arlo Video Doorbell is an elegant and small video doorbell that provides wireless video capability for entryways. Motion detection is very sensitive and the camera does a great job at capturing footage, but the live video chat with a visitor sometimes has a bit too much lag. First impressions. It is smaller than other competing products and it looks nice. The package includes the doorbell, the rechargeable battery, and a charging cable. Setup. The Arlo app provided easy and quick installation; I did not run into any issues. While we have two Arlo base stations, we could not connect this doorbell to the base station. It looks like the only connection option is through WiFi. Installation was straight forward: choose a place to mount, screw the mounting plate on the wall, and attach the doorbell to the mounting plate. I am using the angle mount so I have a better angle on the people approaching the door. The wireless aspect was absolutely necessary for us; Arlo allows us to have an entire camera system for the house, and now a video doorbell, without any wires. Live video performance. We have gigabit internet (and consistent 300 Mbps or more WiFi speeds up & down) with strong coverage throughout the house, so the doorbell gets great WiFi coverage. While the doorbell is very responsive when activating the camera manually from the app, there is sometimes a significant lag (10 seconds) from the time a visitor presses the doorbell button and the time that the video appears on the smart phone (see picture). I will try to figure out a pattern for when this happens so I can resolve it. So far, it seems random. It’s definitely neither our internet speeds nor our WiFi coverage that is the issue. I hope to be able to connect the doorbell to my base stations in the future to perhaps improve live calls and also to use local storage. Image quality. The wide field of view and high resolution ensures the highest quality of the image. The wide field of view means that I no longer need another Arlo camera at the front door as I can see just about 180-degrees field of view. I am also very satisfied with the video quality in all conditions. We can clearly see people’s faces, make/model of vehicles, and other details from the video recordings. HD and HDR allows for high resolution viewing, zooming, and visibility in low light. Lastly, the night vision on this camera is quite capable too. Detection. Motion detection is very sensitive… so much so that I have to use activity zones to avoid the waving flag on the front porch or squirrels on the patio triggering the motion sensor and sending an alert to my phone. The activity zones work fairly well, overall. After two weeks of testing, the camera has captured the faces of EVERY person approaching the door; this is something that we couldn’t do before, and we are very happy about this aspect of the product. Integration with overall systems. The video doorbell is easy to integrate with other cameras through the Arlo app. We have other cameras on the front patio that now start to record when the video doorbell detects motion. This allows us to capture video of the front area of the house from different angles when someone is at the front door. We also paired the video doorbell with the Arlo chime that we previously had from our Arlo audio doorbell setup. Things I love. - Exceptional detection of people approaching the door, which means you can capture all the details you need to see exactly who came to your door - Easy app setup and installation - It’s wireless! A must have for us - Six-month battery (remains to be tested) - Excellent image quality in all circumstances: HD, HDR, and night vision - Fantastic field of view - Capable of connecting through WiFi Things I don’t love. - I wish the charging connector was USB-C. This is now one of the last few gadgets we own with a micro-USB connector - This device should allow for base station connection - The live-video chat has a significant delay sometimes. I will continue to work on why that is happening, but that is a bit of a disappointment. One of the primary reasons for getting a video doorbell is to interact with people at the door. I feel that this feature should work perfectly, every time. Overall, this is a great video doorbell that provides convenient wireless installation and powerful features. We are very happy with this doorbell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doorbell Camera Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell because it was suppose to integrate with HomeKit, but it doesn't. Arlo says it will be in the next update and they have now released 2 updates and it still doesn't work. Best Buy team had a hard time getting it to connect to the home base. Picture is blurry during the day

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Timothy,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Works for little time then you get no Arlo support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deserve less than one star. Bought it on March 2023. It doesn’t work anymore. The device records movement but all I get is a black screen for the video. DON’T BUY THIS EXPENSIVE PIECE OF NOTHING. Called for support and they blame it on me. My WiFi, resetting the thing, factory reset and you name it. It’s under warranty but noooo, it’s still my fault? I got 2 cameras that were 40 dlls each 3 years ago and they work perfect! Same WiFi. And same user (me!) I really really hate now this device and their “support’ service at Arlo. Go with a different brand. This is not worth it. I attached pictures so you see what I see.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Zenny,

      Thank you for sharing your experience, we want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Video Doorbell, But...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the Arlo wireless video doorbell looks and feels like a high quality device. Included with the doorbell is the rechargeable battery with usb cable, flat and angled mounting brackets, wire extensions (should you chooses to wire the device), screws and anchors, a release pin and a quick start guide. The rechargeable battery has a red indicator light when it needs charging and it turns green when it is fully charged. My unit came with the battery in need of a charge which took 2-3 hours using a standard usb outlet. While the battery is charging you can download the Arlo app which will walk you through setup and installation. The app is excellent and the installation is quick and easy. The doorbell setup will only work on a 2.4ghz wifi. So make sure to turn your phone on to a 2.4ghz network for setup. After setup you can put your phone back on 5ghz. If you go to settings in the app you can customize the doorbell by choosing resolution, activity zone, motion detection sensitivity, speaker settings and more. When the doorbell detects motion the led light surrounding the button turns on, making it highly visible to the person approaching in any lighting condition. You will also receive a notification on your phone and you can check to see a video capture of the motion or a live picture through the camera. When someone rings the doorbell you receive a phone call which opens up the app and allows you to see and speak to the person at the door. There is almost no delay at all between the doorbell activation and the call you receive. Also, the audio is very natural with no delay between both ends of the conversation. The speaker quality is excellent and volume can be controlled within the app. I have been using the doorbell for 10 days and I have found it to be 100% reliable. One of the best features of the Arlo doorbell is the 180 degree diagonal picture with a 1:1 aspect ratio. This allows you to see a person from head to toe and you can even see packages on the ground next to your door. In addition, the video has minimal fisheye effect, far less than other video doorbells I have used. The video is crisp and clear in all lighting conditions. Some other features include 8x digital zoom on live and recorded video, built in siren, quick reply messages and ability to call 911. So why only 4 stars? Well, there is one definite issue and one possible issue to be aware of. On the Arlo website it states that this doorbell works “with seamless integration the Google Home Hub” and has “total compatibility”. Well, that is not completely true. You can add the Arlo doorbell to Google Home. However, when the doorbell rings, the Google Home Hub will announce that someone is at your “Front Door” or whatever you named your doorbell. But it will not show any video and will not allow you to speak to the person through the Hub. You still have to answer the call through your phone. In addition, if you ask Google to show you the “Front Door” it will display a message that the video cannot be streamed. The only way around this is to lower the resolution in the doorbell to it’s lowest setting, which is 720x720. This will allow you to ask Google to show you a live stream from the doorbell, and it will, however it will still only tell when someone is at the door and not show you video until you ask for it. And it still won’t allow you to speak to them through the Hub screen. By the time you go through all of this you could have answered through your phone much quicker. Also, there is a negative trade off of lowering the resolution. You will lose the 1:1 aspect ratio with the 180 degree diagonal picture on your recorded video. The live stream will still have a full picture but any recorded video will only record the upper half of a person’s body. So the integration is definitely not seamless. As I mentioned, I have been using this doorbell for 10 days and it is showing 51% battery remaining. Arlo sates that the battery should last up to 6 months, but at this rate it would only last about 3 weeks. If that ends up being the case, that would be completely unacceptable and I would lower my rating. However, I have been trying out all of the features of the doorbell over these 10 days so maybe the battery life will improve as I transition to normal use. Finally, this device does not have any local storage. You must subscribe to an Arlo subscription service which gives you 30 days of storage, as well as advanced object detection( cars, people, etc.), and up to 4k video. Packages vary in price but start at only $2.99/mo. However, some people may object to paying a subscription fee and it would be nice if Arlo offered a local storage option. In the end, this is an excellent video doorbell that is easy to install, intuitive to use, with excellent video and audio quality, and a comprehensive Arlo app. I hope that Arlo and Google can fine tune the integration of the doorbell and I hope and expect that the battery life will improve.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camara really recommended. Works the quality is very good and very clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is satisfactory, but not great. Lag time between event and camera sending video is about 5 seconds. This means a person is at the doir before you are alerted, and makes speaking to someone through the microphone is impossible. If you call Arlo Support, they hook you for an additional $100+. Custoner service is even worse than the product. I have spebt 5 days unsuccessfully trying to get a new mounting plate. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lisa,

      Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Installation, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to Install Doorbell with Amazing Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best video doorbell on the market today. Installation was a breeze, with easy to follow step by step instructions via the Arlo app. Setup took less than 10 minutes to mount it beside my door. Battery life is long-lasting and when it needs to charge, a simple tool provided makes it easy to access and recharge. Detection settings work perfectly, knowing when an animal walks by versus a person or courier. I'm always notified on my phone when someone enters my set detection zone. The Arlo app will save a small clip for viewing later and I love having that information anywhere, anytime. When someone rings the doorbell I get a typical phone call on my cell, making it easy to pickup and talk in real time to whom has arrived. Additionally, I was able to easily connect to my other smart home devices,  like Amazon's Echo line, via the Arlo skill. If my phone isnt within reach I'll have an  audio notification from Alexa that someone is here. That kind of synergy is a welcome touch! Video and audio quality is extremely crisp and clear during day or night. There's peace of mind knowing when someone approaches my home, whether I'm inside or not. I'd highly recommend this product to anyone whos in the market for a video doorbell, with it's sleek design and ease of accessibility, Arlo knows what matters. The world of online shopping has only grown during a time where most people  are home, including myself. So with the increasing number of deliveries at any given time, I finally have a digital eye keeping watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Doorbell wireless free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for a doorbell camera, but would be cooler if it was 4K we live in 2022 like idk buts it’s just decent wouldn’t say the very best nor worst .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Door Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this device on my office front door and works, records to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Essential Upgrade for Home Security

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Doorbell is a great addition to any home security system. It ties into my existing Arlo wireless camera’s and app without a hitch. I have had the Arlo Security Camera’s for a few years now and I was able to pick up the Arlo Doorbell to really upgrade my home security. With the addition of the Arlo Doorbell, I am able to actually talk to someone at the door in real time, which is a really great feature during this time of social distancing. Setup was really easy for me since I already use the Arlo App, but that was just a download and install. The physical installation can either be done wirelessly or hardwired into existing wiring. Once everything is installed you pair it to your wifi and your up and running. The Arlo Doorbell has a 180 degree diagonal viewing area, it captures HD video and has night vision. The doorbell recognizes motion and sends a notification to your phone, most of the time I will get the notification before the person rings the doorbell. We do a lot of online shopping and get packages delivered to our house. With the Arlo Doorbell, since most delivery people just drop off the package and not ring the doorbell, I still know when the package arrives due to the motion detection. After motion detection, from your phone you can talk to the person at the door, send a notification to a friend, call 911 or sound an alarm if you notice anything fishy. The doorbell also has custom detection zones that you can adjust so you do not get the random car driving down the street or other unnecessary alerts. The doorbell stores all your notifications in the cloud if you ever need to go back and review them. I have known people that had an issue and sent the video to the police officer that was investigating. As I stated before, the Arlo Doorbell is an essential component to any home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I've been waiting for a good battery doorbell

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and build quality of this doorbell. Good picture quality and detects motion without a problem. I found the infrared mode very helpful too Other concerns: - Installs very easily. - I love the fact that runs on built in battery but also i hoked it up to my existing wiring and keeps that battery charged. - Connectivity is stable So it has a green light from me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Video quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to mount, set-up, and use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the doorbell on my concrete wall was a breeze. A masonry drill bit would be needed, but everything else is included in the package. The app was was intuitive and easy to set up. It requires a little playing, but nothing complicated or frustrating. The doorbell has been working great and detect visitors and packages efficiently at day and night. Video image is clear and in HD. I have used the doorbell for two weeks now and the battery life is excellent so far. I have checked multiple times and the stills at 98%. I would definitely recommend this product. If you have seen the wired version, it worth noting that the wire-free version is bigger. However, once it is installed, it doesn't feel or look prohibitively bigger, as a matter fact it might be useful since guests can notice it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Ding Dong!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but a great experience with this doorbell. Set up was easy with the Arlo App. Just follow the instructions on the App, and everything just works. I also have an Arlo Wireless Video Camera, and both work together seamlessly on the App. When someone pushes the button, it calls my cell phone, and I get to see and speak to whoever is at the door. The picture quality is great, and it provides a wide viewing angle that allows me to see my whole front porch. The App makes all recordings easily accessible so you can see what happened. I don't have a wired connection at my front door, so the wire free feature is great. Highly recommended!

    I would recommend this to a friend