Customer Ratings & Reviews

I bought the Arlo Wired Video Doorbell in May '21 it worked fine until it went offline. I live in Los Angeles and was out of town for Thanksgiving, there was a power outage in my area and my camera went offline. When power came back online my camera did not. I called Tech support which was not easy to find and they were mostly focused on signing me up for a tech support plan until I insisted it was ludicrous that I should have to buy a Tech Support Plan for something as basic as getting my device back online, then they hung up on me. I called back and a different person didn't know why someone would say I needed a plan for something so simple but she could not find the identity of the person I had initially talked to. Long story short, in order to get your Arlo Wired Video Doorbell reconnected you must delete the device in the app, then unmount and push a reset button on the back of the doorbell itself, then remount and add it back as a new device. BUT the fun doesn't stop there, you then have to log in to my.arlo from a non-iOS device, go to subscriptions - manage devices, find the device description AND THEN you must click on the description and DRAG & DROP it to add it back to your subscription. Anyway the Spectrum internet service went down for several hours last week and even though the doorbell had power and should have maintained the information that allows it to link to back when the internet is restored it sadly does not. I shouldn't be expected to do the reconfigure mambo every time the wind blows. It's funny how my subscription fee doesn't pause when the power goes out or my internet goes down. People don't buy tech items, especially security devices and expect to have to repeatedly reconfigure them.

It was very easy to setup. Seen interesting wildlife at the front door.

The response from the video alerts and streaming is really good.

Originally we had an Arlo camera over the front door but had someone run up to the door then quickly slip through an opening on the side so all I got was a flash. Glad that we replaced with a doorbell camera. So much better! Wide angle viewing and adjustable.

Had it up and running in about 15 minutes. Pleased with the device.

I like the sharpness of the footage and how it connect with my phone

I had been looking at vidoe doorball for some time now. I finally purchased it and I am satisfied so far. I didn't give it 5 bc of the video delay once you accept the notification on your phone.

Works great love the reassurance my house is safe. Easy to install

I have the wired version and was a bit skeptical about if I would be able to install it, but Arlo made everything easy and I was able to get it running on my first try. I love how I get a call when someone is at the door, especially since it is hard to hear our door bell from upstairs. I would recommend this product to all of my friends and family.

4 stars only for the userability of the app. wish it was more user friendly. otherwise, fairly straightforward to install. although i couldn’t find the power supply switch for just the doorbell so i had to temporarily shut off power to the whole house. not a biggie.

Love that all of the other security devices are in one spot. Easy access

Integrate so nicely with the rest of my Arlo system And easy to install

The camera was easy to set up and adjust setting. It works great.

Great product it has a clear picture and if someone presses the button it calls your phone and if you don’t answer it allows you to leave a message! Very easy to install!

Installation of this video doorbell was not complicated at all and it's easy to use. My only complaint is that I don't get steady notifications and there's a lag between when the doorbell is rang and the time you hear it. Not sure if that's supposed to be happening

Great video quality, all the described features work very well.

Easy set up and great video. So happy to have received it as a gift.

I like my wired Arlo doorbell camera. The installation was slowed because I had to buy a higher voltage transformer for my doorbell which they warn you about. Then I had to figure out that the doorbell wouldn’t connect to my Arlo Pro2 base station because it wasn’t the latest. The workaround is to connect via my WiFi network which is Ok.

easy install and works great! clear video and great value.

Overall, we really like it. However, installation was not quite as simple as we had thought and we had to have an electrician come. The fixes ended up being simple though and could have been done by me with more/better instruction from Arlo.