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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 206 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the excellent camera quality and long battery life of the Essential XL 3-Camera Outdoor Wireless 2K Security Camera. Users also appreciate the ease of use, good night vision, and effective motion detection. However, some customers have noted that the camera system is limited to 2.4Ghz wifi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 206 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with exceptional video quality. The charge lasts a few months at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Add Apple HomeKit Compatibility!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras …. They do the job well…. Only reason I have 4 stars instead of 5, is because I wish they were compatible with Apples homekit app when using the Arlo bridge. Hopefully Arlo has a software update coming soon to fix this. If so I would change to 5 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor support and subscription based features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are far from great. They have plenty of glitches. They claim to have "activity zones" to detect motion and that function rarely works as claimed. The most irritating thing happened recently and is going to make me abandon them and seek something different. They provided a free trial offer (which you couldn't opt out of) of their subscription based features. Once the free trial ended, I can no longer access features that were previously available before the free trial. The item I speaking specifically about is being able to view records in the "feed" of the app. I now have to dig further down into the app to view a recording. I tried to contact support to understand how this functionality could be removed and because my camera's are out of warranty, I couldn't even chat with a support person. Good bye ARLO! I don't like the way to eliminate features once your cameras are beyond warranty and try to force you to join a subscription based plan.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mike,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know that some features are still available without an Arlo Subscription. You can read more about them here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent price and easy-to-use. Installation works as it is supposed to, while setup isn't difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, good quality picture/video, very pleased to use this as an upgrade to my existing Arlo system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video quality, weak wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great but somehow didn't pick up a black bear that was in my driveway. Also, very finicky wifi. My Google Nests have a range of over 50 feet into the yard but cameras had trouble picking up signal from 10 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras. Easy to setup and easy to use. Great pictures when watching.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera compared to some older ones I have. Battery life is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best only issues subscription if needed for video camera recording store data on theirs system have to pay. Its should be able to record on pur cloud etc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Hold battery charge very well. Excellent image quilty

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are well built with clear video, Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality. Battery life is great. Zooms well and microphone works good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! And clear super battery! Easy install and zoom quality good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry-level security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with stable connectivity and reliable app. Just have to know the limitations on a fully-wireless system, and with any the potential network security concerns/bandwidth and # of connections overload. No bad experiences after a year+ of use. Switching from a major security company to Arlo and so far better products at much cheaper cost. Great features for the price point and regularly on sale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my original Arlo cameras and I am so happy I did. First of all, the response time is so much faster. Second, the video is so much clearer. Third, I eliminated the "hub" and everything is directly connected to my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was excellent. The cameras was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and quality, highly recommend it at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ca era

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gre a t cameras. Builtbin rechargeable battery is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great!!! Such a clear picture! Great picture especially at night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs improvement in operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively inexpensive. Battery life seems okay so far. Camera sure misses a lot though and the short clips ( while action is taking place) are very annoying. Sometimes won't record vehicle or person at edge of my driveway but will record traffic on street an extra 100-200 yards away !? The "zones" are pretty much useless. It somewhat filled a temporary need but thats about it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

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