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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 205 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the Essential XL 1-Camera Outdoor Wireless 2K Security Camera for its impressive picture quality, long battery life, and user-friendly app. Customers rave about the camera's ability to capture clear and colorful images, with one customer even saying, "The quality is very good, great quality picture/video." The extended battery life is another highlight, with users appreciating the convenience of not having to recharge the camera frequently. The easy-to-use app also receives praise for its intuitive interface and seamless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 205 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good, really clear, longer lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, the battery seems to be holding up with moderate use…still 70% free 1 month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price! Used these to replace another brand that didnt hold up so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my original arlo essential cameras. Love the 2nd generation. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better night vision needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are descent not to good of a view at night time charge seems to be holding up it's been a month .5 since last charge there ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and very easy to set up , the app is much better since recent updates .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great n I enjoy them so much I would recommend them to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I buy is look really good in my properties. I’m so glad we find it this cameras with Recomendacion for any friends couple of friends with Recomendacion. Go buy more and Best Buy because they had really good cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAMERA EXCELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT, VERY GOOD PURCHASE AND HAPPY THAT WE ARE SECURE OUR HOME WITH THIS WONDERFUL CAMERAS

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Two way conversation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves this camera ! Just after installing it we went away for the week and an assessor showed up to our property . He was able to have a full conversation with him about the assessors needs . He was very impressed with the clarity .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy! Happy! Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. In operation for about a month and very happy with our purchase. Told the salesman what we were looking for and he gave us a couple options and we asked what he recommended and he didn’t disappoint us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 1 Arlo Essential XL Outdoor Camera and 1 Essential Indoor Camera. Very happy with both products! Clear video & audio with an easy to use App on your phone. Exactly what we were looking for in home security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how clear the video is. My family has other brands but i was pretty set on getting these and im glad i did. Still learning more about them from friends but overall great camera so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 2 out of 5 stars

    Arlo Poor recordings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they have good video quality but I hate that it doesn’t record 24/7 only when there Is movement. Plus sometimes one camera will record a scene and the other won’t even tho they both are facing the same direction! I would not buy any more Arlo cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Yasmin

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Nice camera does not turn or set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are really helpful. The only thing that annoyed us was the fact that all photos show cameras can turn and be set installed on the wall but they actually do not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for high-traffic areas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good cameras for high-traffic areas unfortunately. Initially the battery lasted about a month or so but then the battery life dropped significantly and I found myself having to recharge more often and even reducing the settings so that it only records a snapshot instead of video to help save battery. Ultimately this was not an ideal situation and totally defeated the purpose of buying cameras for me. I also think the heat negatively affected them, they started to glitch after some pretty hot days. I do have a cam inside the house that only records at night and that’s been great, but only because it’s hardly ever triggered. I really wanted to enjoy these cameras because I owned them back in the day and had really positive experiences with them, but unfortunately I had to switch to Ring cameras with the solar panels and it’s been an incredibly seamless transition so far.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Barb,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. You can also set activity zones so you only receive notifications in certain areas, refer to this article: https://kb.arlo.com/000062938.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good cameras nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for backups so I can just switched out the cameras when the batteries get low they work great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! The gentleman at Best Buy was extremely helpful. He guided me to just what I was looking for. We use these to watch wildlife. Off grid is great!! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Arlo Secure app. Note: you will need to upgrade older version of the Arlo secure app before setting up new cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have good clarity seem to be well made at a reasonable price

    I would recommend this to a friend
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