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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 206 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the excellent camera quality and long battery life of the Essential XL 3-Camera Outdoor Wireless 2K Security Camera. Users also appreciate the ease of use, good night vision, and effective motion detection. However, some customers have noted that the camera system is limited to 2.4Ghz wifi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 206 reviews
  • Pros mentioned:
    Camera quality, Night vision

    Rated 3 out of 5 stars

    Outside camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on phone was clear, good nighttime views, small enough so it’s not easily noticed. Giving a 3 because it’s needs to be charged with a USB, which is not easy to do with an outside camera

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Laura,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Video Camera Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera dare high quality and easy to use. Perfect for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription Need for Video Feed After 60 Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned two Arlo Pro 2 cameras with a hub for over three years, and during that time, I could view a 7-day feed without needing a subscription plan. Recently, I purchased new cameras due to connectivity issues with the old cameras, but after the 60-day trial, I can no longer access the feed without a subscription. The camera performs great. I'm okay with not having cloud storage for days or weeks of past footage, I want to access the daily feed to monitor my elderly loved one without paying a monthly fee. I would have considered a different camera or brand if I had known this before purchasing. Now, I must pay at least $19.99 to view the feed for two cameras.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words good, sedición it not the best but it is enough for residential cameras easy to install and I want a say they will be better with a longer battery life becouse in my case in particular I had to use solar panel to avoid the charging step frequently

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these cameras on a recommendation. They are great cameras, great quality videos and great lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Low Stress, High Peace of Mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, high quality imagery. Perfect addition to my home security suite. Arlo hits the nail on the head every tim.e

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall a good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera only need a subscription if you want more history, and the battery is good enough. It really depends on how much is happening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great quality picture, sound and battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlos. Each model is better than the next. So far this has the longest battery life and great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works well for our needs. Happy with price and items

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo mounts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing i have to say is, in my situation, i needed different wall mounts. The ones that come in the box with the cameras are only good of you were setting up the cameras straight onto something. I bought the mounts that were adjustable. Just what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Keep on paying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give them a three because I bought the Arlo 2 and it still works great, recording to the cloud without a subscription. But I returned this one because the question and answers said it recorded the cloud without a subscription. This is not true fine. In fact, they’re all taking advantage of people now where they offered free cloud storage for seven days for free and now everybody has to pay to use their product. Free screenshots are useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    likeit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super cameras. I have recommended these to other persons and they all have come back and said the same thing. they are super.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clear pics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear pics. Best battery ever. Its used at a commercial property and i can see and monitor all vehicles and people coming into property.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    3 video cameras q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great. Picture is clear would buy another if I need it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. When i first got them they would not work with my Samsung phone. It would make a terrible screeching noise when i tried to talk to anyone through them. I went through their tech support and they went above and beyond to create a firmware update to fix the issue. Have been phenomenal since. Battery lasts about a month and a half but i have a ton of traffic that goes by my house. Takes a while to fully charge. All in all great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JovitoL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent has Clearer video, longer battery life and like since almost three months since I purchased and place it. I didn’t recharge yet and still has more than half battery life at the moment. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    XL2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice camera so far.Good picture quality like

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras! Very high quality picture and videos, batteries last a long time before needed charging also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with exceptional video quality. The charge lasts a few months at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Add Apple HomeKit Compatibility!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras …. They do the job well…. Only reason I have 4 stars instead of 5, is because I wish they were compatible with Apples homekit app when using the Arlo bridge. Hopefully Arlo has a software update coming soon to fix this. If so I would change to 5 stars.

    I would recommend this to a friend
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