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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 179 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the ease of use, versatile sensors, and relatively easy installation of this home security system. Many appreciate the system's affordability and the customizable features offered through the user-friendly app. While some experienced challenges with WiFi connectivity and battery life, the positive feedback on core functionality outweighs these concerns. The included keypad and its features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 179 reviews
  • Pros mentioned:
    Installation, Sensors

    Rated 5 out of 5 stars

    Very Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond impressed by this earlier system to the fact that when I started with the wired security panel everything else that was in the box was listed and ready to be quickly synced and everything was easy to set up. The sensors take less than two minutes to set up program and have in place and the operation of the system could not be any easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sensors

    Rated 5 out of 5 stars

    Arlo home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great arlo home security system its easy to install and the sensors work great at detecting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sensors

    Rated 4 out of 5 stars

    Great Security System keypad design is a weakness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get operational with several sensors. The ability to have one sensor for multiple functions makes this system unique and value added. The keypad should be redesigned for vertical mounting. It needs to lay flat on surface because of an embedded sensor on the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Semi-okay security system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of Arlo just due to their customer service being horrible. They cannot fathom if their products are glitchy or aren't acting like they're supposed to directly out of the box. I consider myself to be a pretty technically savvy person, so it's frustrating to get equipment that isn't working properly. After finally getting solutions, the product works okay but the app is pretty slow and laggy despite having great wifi signal. The cameras don't start recording until the action has already happened, so that's a bummer. And when you want to log in to view the live feed after getting a motion notification, it's been about 20-30 seconds since the motion event until you can actually view what's happening live. Just misses the mark in a few ways.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sensors
    Cons mentioned:
    Wifi connectivity

    Rated 2 out of 5 stars

    Arlo hub won’t connect to WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad and sensors were exactly what I was looking for, unfortunately they did not perform as hoped. I was not able to connect the hub to my WiFi…and after spending 45 minutes on the phone with Arlo support…the only advice offered was to check with my broadband provider…suggesting my speed might be too fast…I have multiple devices currently connected to my WiFi (2.4 and 5.0), and have never had this problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Arlo app is friendly easy to use and pairing new devices. No issue. Love it. Peace of mind for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, clear instructions, and automated functions worked as expected during install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and very easy set up. The multi function sensors are great to use in multiple areas . The only downside is setting them up since you do have to dig into the app to set them up to do different functions. Also you have to buy a hire monthly package to access all the safety features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sensors

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to set up at the sensors have many useful application

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great at what it does; some limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a week but it does what it says. I do wish the connection with Google Home was more useful but it does allow me to arm my device with my Google devices when I leave. The ability to disarm would be helpful too but I’m understanding of some of the limitations. It helps us feel safe and secure while home and away.

    I would recommend this to a friend
  • Pros mentioned:
    Sensors

    Rated 4 out of 5 stars

    Good alarm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. The 8 way sensors are the way to go. I thought I would have trouble with the keypad being wired. (Have always had wireless keypads on alarms) but we had a location that works well. Overall would recommend...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ARLO Home Security no hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Home Security System is very easy to install, has wired keypad, works with camera, has sensor hub. I recommend. Installation excellent. Talk with Tyler at BBuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Secure and Easy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security. I installed this and the sensors in minutes. It was easy to add to my Arlo cameras and use in the APP. The instructions for use are so easy it became one of our simplest routines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Alternative to Expensive Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to set up and very easy to use. App is user friendly as well ! Worth the buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system for a home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy to install. Many different camera options. Customer service is not the easiest to get a hold off on the phone but reply pretty good online.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Great security product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great do it yourself security system, easy to install and well priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options, like that I can change modes from the app

    I would recommend this to a friend
  • Pros mentioned:
    Sensors

    Rated 5 out of 5 stars

    Arlo Suites

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the complete Arlo Home Security system. The system is excellent. My portfolio includes alarm module, door alarms, motion sensors, wireless cameras, solar panels, and door bell with cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for my new house security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For tradeing sistem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate that because if anything unusuable it could be gat something

    I would recommend this to a friend