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Customer Ratings & Reviews

Arlo - Indoor/Outdoor Smart Home Security Lights. Wire-Free, Weather Resistant, Motion Sensor, Rechargeable (2-Pack)-Front_Standard

Customer rating

Rating 4 out of 5 stars with 183 reviews

80%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Do not buy!

    Posted
    Nick
    • My Best Buy® MemberMember

    The bridge will not connect to wifi. I have 2 routers and have tried them both. I will be returning.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work directly with Arlo Pro Base Stations

    Posted
    MikeR
    • My Best Buy® MemberMember

    I bought this Arlo Security Light to augment my existing Arlo Pro Camera/Secuity System. It turns out this camera WILL NOT WORK with Arlo Pro cameras unless you purchase seperatly, or as a bundle, the Arlo Bridge. And even then, the security lights and bridge do not connect directly to the Arlo Base station, but rather through the internet. This means I need to spend an extra $60 to get the light to work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away

    Posted
    Djsmyrna
    • My Best Buy® MemberMember

    As was said in Animal House.........ZERO point ZERO ZERO. Conflicting explanations for setup, bridges, WiFi distances, multiple bridge setup in a bigger house, and with setup with confirmation of connectivity and sensitivity........does not trigger and goes offline. Can no longer climb on ladders to resync bridges and lights. So VERY disappointed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    So dissapointed.

    Posted
    Txdude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had been looking forward so much to buy these lights as an addition to my Arlo Pro camera system. But the darn things don't work! It comes with a bridge that you have to set up, and that's as far that I got in the process. I just keep getting "cannot connect" error messages over and over. I Googled it and it's a very common thing with these lights. They look awesome but if I could only get them to work....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice lights... a little too difficult to set up

    Posted
    novacd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought these to go with Arlo lights I've had for a year or so. Getting the bridge connected to my network took WAY too long. I had to reset the bridge 4-6 times, and each time, I'd have to unplug it afterward so I could scan the OCR tag from the app. To tell the truth, I came close to just throwing everything back in the bag and taking it all back. However, once I did get the bridge set up, the lights connected without issue. The lights are quite bright and so far the battery life is excellent. Overall, I'd recommend these but I'd tell anyone to be prepared to spend 30-60mins getting the bridge set up, based on my experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not too difficult to setup; works perfectly

    Posted
    jeyhun77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was able to score this on a Deal of the Day for $100 and couldn't be happier. Placed this on the sides of my home where there was no lighting and didn't want to run any wires. Setup wasn't too bad but did have a bit of a challenge with the hub and connecting it to the wifi. Once that was done, getting the lights working was a breeze... assuming you had a ladder and the "other" tools to install it where you want it. Batteries have lasted 3 months so far from 100% and have yet to recharge them. Did notice a problem with the sensitivity but unsure if that is due to having them too low. Imagine a two story house and installed them right about where the second floor would be. Totally recommend them even if you do not have ARLO cameras but need to add lighting in areas of your yard / home.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Useful, Difficult to Set Up, Uneven Reporting

    Posted
    rtbestbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Full disclosure, I bought this on sale significantly discounted as part of a package/add on deal. I was hoping to augment the Arlo cameras with a nightlight for color recording. It was difficult to get the add on units to pair with the hub (don't know why Arlo couldn't have just connected back to the camera base station). The required hub supports only a small distance (maybe 30-50ft) between the hub and the light. In any case, I had to add a second hub to get coverage and to get three lights to connect. And then the reporting is spotty. Deeply discounted as a package, it's not a bad deal. Otherwise until they get it working more seamlessly, I would look at other options.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    I couldn't get the light bridge to connect

    Posted
    Gatchaman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I couldn't get the product to work on my network. There a bridge you need to setup, that wouldn't connect to my wireless router for some reason. There doesn't seem to be a way at this point for a manual setup. It's all done through the Arlo app. After looking at reviews on some other sites, I'm not the only person having this issue. It seems to have something to do with your router security. It's probably a good product is you can get the bridge to work. But you may want to review some of the support FAQs on the Arlo site

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really cool sensors plus effortless setup

    Posted
    Richard

    The setup of the lights was incredibly easy, requiring only that you use the Arlo app on a mobile device to scan a QR code in the battery compartment of the light. The customizable LED light color is a great feature and we've used them to provide cool lighting effects at parties. Since I have the Arlo security cameras as well, I can use these motion detectors to trigger the cameras to start recording before the camera senses anything for more complete coverage. They are controllable via the Arlo app and can be set to be active during the same, overlapping, or separate periods as the cameras. Additionally, there is a feature that allows the sensor to trigger a motion alert without turning the light on which makes it easier to position them without worrying about it shining through your neighbors windows. We've chosen to leave the motion alert and the light turn on coupled so that it comes on whenever motion is detected within the scheduled time period. The fact that they are rechargeable is a great feature, however I would prefer the kit came with the wall charger so the batteries could be charged outside of the sensor. Though this kit comes with a wall charger and an extra rechargeable battery (3 total), the batteries can only be charged in the sensor which means it would need to be taken down to charge it. The wall charger docking station is available for purchase separately (~$14.99 I think) but feel like the cord for connecting the battery directly to the charger should've been included to allow for quick swap out. While they do work with Amazon Echos/Alexa via the Alexa Arlo skill, the operation via Alexa is pretty buggy but I expect this to be fixed through updates to the Alexa skill. I personally would like a customize-able arm/disarm code word so I could say "Alexa, Arm Arlo Sensors [code word]" on my way out and visa versa once I get home. Overall, these sensors are great and come with a ton of very customizeable options and features, however it seems they are a bit overpriced considering the non-smart option only costs about $15 per motion sensor light. They are a great addition to existing Arlo systems and I would recommend them. I received this sensor kit as part of a testing and review program through the NETGEAR First Look Review Program.

    I would recommend this to a friend