Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- |
- SKU:
- 6452811
Customer reviews
Rating 4.5 out of 5 stars with 764 reviews
(764 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the easy installation, long battery life, and solar-powered feature of the product. They appreciate that the solar panel is convenient and efficient, helping to keep their cameras charged without the hassle of constantly replacing batteries. However, some customers have concerns about the charging effectiveness, compatibility with older Arlo cameras, price, sunlight requirements, and occasional instances of the solar panel not charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cord length
Rated 1 out of 5 stars
Gray Days Battery DIES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord is far too short. If you buy this make sure you use it ONLY on the sunny side of the house. BTW a couple of gray days and the battery dies meaning going through the whole setup process again. Noproblem is ûnit is person height. Pain in the neck if it's on an eve or up high
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Most Arlo cameras come with a standard 8 ft, indoor charging cable. If a longer cable is required, we do have the option for you to purchase the outdoor 25 ft. charging cable, which is compatible with most Arlo cameras.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pamlico
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have outside cameras that need a solar panel— very easy to set up, highly recommend Arlo
I would recommend this to a friend Rated 3 out of 5 stars
Cold Temp & Short Days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In Cold Climates less than 15 F (MN/ND for me) & short winter days. The solar does not keep up! I was hoping it would. Will try in summer!
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello sharpe68,
Thank you for taking the time to share your Arlo Solar Panel Charger experience. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 2 out of 5 stars
Needs Constant Sunlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because of the activity, the battery would need to be charged every few days. I had a contractor install it and unfortunately it’s so high up that I probably can’t reach it, if it needs maintenance. I’m Not happy with this product because if it’s a cloudy day the battery doesn’t last long since there is a lot of car activity all day long. By 11:00 pm I get a notification that the battery it low with 15%.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello PrimoDonald,
Thanks for your feedback. The energy that the Arlo Solar Panel can give to the camera is reliant to the amount of sun exposure the camera gets. For tips on how you can optimally position your Solar Panel, please check this link : https://kb.arlo.com/1310968/
For assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought a arlo essentials camera because they don't carry pro 3 any more its not compatible with the 3 solar panel . Arlo doesn't make its items compatible they want you to buy everything new, So looking into eufy cameras they do not charge a monthly fee like Arlo and almost everything is compatible.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. To help determine which Arlo Solar Panel is compatible with your camera, please visit: https://kb.arlo.com/1319889. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Yup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to keep my cameras juiced up and running.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friend Rated 3 out of 5 stars
Solar panel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up not keeping this item because I did not like the location on my house for it to get the best amount of sun
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Bubbs,
Thank you for your honest review!
Rated 3 out of 5 stars
Solar battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed with this item works only when it wants to
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jose,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solar charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup… as advertised does not charge camera below 32F
I would recommend this to a friend Rated 1 out of 5 stars
Arlo Floodlight Camera Battery Charging Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo solar charger in the hope of charging the battery continuously without having to remove and recharge the battery indoors because the Arlo Floodlight camera's battery was losing the power too fast. And then, I returned it in a few days because there was no sign of charging at all. Not being a big fan of solar whatever, I decided that it was a crazy way to charge the Arlo battery. Then, I came up with a way to charge the battery with an Outdoor Magnetic Cable that connects to an AC power outlet. Now, the battery is almost fully charged (90~99%) all the time. One downside is that the camera and light functions become disabled while the battery is being charged. Arlo website says I must use Outdoor cable. I surely did, but it did not resolve the issue. Although somewhat unhappy, this is not a big problem because the charging time is short. If you can afford a short downtime of your camera during the day or night, the Outdoor Magnetic Charging cable system is the best way to go.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Handyman2021,
Thank you for taking the time to share your Arlo Solar Panel Charger experience. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Check model of Arlo camera before purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This solar panel does not work with the older Arlo cameras
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friend - Cons mentioned:Charging
Rated 1 out of 5 stars
No good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a year, then stopped charging battery. Poor quality for price.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Doesn't charge well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out when it's too hot outside the unit and/or the solar panel won't charge the unit. Likely this in intentional but I don't recall reading that in the description or manual. Now I'm looking to place this somewhere in the shade but, unfortunately I can't relocate the camera...so no use for me now.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Arlo iterates in reverse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The short length of the cable and the proprietary connector means that unless you're willing to move your camera to a potentially less than ideal place simply to be able to connect the solar panel this will be wholly unusable. In the past the solar panels and cameras were standard micro-USB, alas that hasn't been the case for some time apparently.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Zoidberg,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance with your system, feel free to reach out Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Don't waste your money! Won't do what is hyped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Bother buying these solar panels. Unless you have an extreme amount of sun, and your camera NEVER triggers or activates, the panel is useless. It will only maintain a charge on the camera's battery until the camera activates. Once you start using the camera, the panel cannot or will not charge the battery back to full charge. I have spent hours on the chat line with Arlo and Best Buy only to be told there is nothing they can do. I bought this panels to avoid having to climb a ladder to recharge or replace batteries in a unit where wireless is the only option. After a period of dialing in the camera, to prevent false alarms and such which drain the battery, I now find the solar panel cannot maintain the battery under the usage the camera is made for. A total waste of money. Arlo needs to find a unit to sell that will do the job intended, not sell this useless item.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Junk,
Thank you for sharing your feedback. Your feedback is much appreciated and will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 2 out of 5 stars
Needs a redesign
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best design for homes with rain gutters since there is no place to mount it to get sunlight to charge the cameras. Mounting arm is too short along with the cable to connect it to the camera. Need better design for assortment of mounting situations
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Arlo solar panel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel is not charging. Tried numerous times but camera cannot work because panel doesn’t charge
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 3 out of 5 stars
No difference in solar panels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see no difference in the arlo or Wasserman solar panels
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it. Not strong enough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only helps keep the battery from draining quicker and that's if the sun is out. It will not charge a dead battery, I just bought long cords to keep them plugged in. This is still on my roof unplugged.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sparrow,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
- Cons mentioned:Charging
Rated 1 out of 5 stars
Poor charging quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much worthless and a waste of money. They don't charge the arlo batteries. I constantly have to swap batteries just to have my cameras active. I had to buy the wall charger for most of my cameras
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Larry,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team




