Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- SKU:
- 6452811
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the easy installation, long battery life, and solar-powered feature of the product. They appreciate that the solar panel is convenient and efficient, helping to keep their cameras charged without the hassle of constantly replacing batteries. However, some customers have concerns about the charging effectiveness, compatibility with older Arlo cameras, price, sunlight requirements, and occasional instances of the solar panel not charging.
This summary was generated by AI based on customer reviews.
Arlo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anything good I will be refer my friends to buy Soler
I would recommend this to a friendNegative $$$$$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars. This is California and it doesn’t charge my camera. A giant money pit. Save your money. Should I buy a hub and a subscription? Heck noooooo!!!!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Stevo,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if this works at all, because the cameras don't. The app can't find them and customer service, while friendly, Isn't helpful.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Madison,
Thank you for your review.
We want to work with you to address the unable to install concern you shared on both of your reviews. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Get damaged by sun and rain
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't last long. They get damaged by sun and rain (it actually says it on their manual and that is crazy for a solar panel)
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo camera and solar panels
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product, thinking it will keep my camera charging. I have trouble also with my camera it doesn't stay charged even with the solar panels.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Luz,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
It’s a trickle charger not a charger. Battery dead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t charge battery enough. It’s more of a trickle charger than a solar charger. Volts are not enough. Camera was stolen not worth it in the end.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. We are sorry to hear your Arlo Camera was stolen. Arlo has a theft replacement program, please refer to article for additional details: https://kb.arlo.com/000056563.
The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
don't waste your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with a temperature of 95 Fahrenheit for 9 hours it gives a charge of 15% what I have tested is 8 cameras, I just threw my money away
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gabriel,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i waisted my money i have to charge the camera every week either the camera is bad or the charger is junk
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Otto,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Product does not work!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work at all justva waste of money! It doesnt charge at all or keep camera running it doesnt work!
No, I would not recommend this to a friendSolar panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solar wont keep battery charged if you have have traffic. Hard line is the only way to avoid having a died battery or constantly changing batteries out
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Firsttimeuse,
Thank you for taking the time to share your review. We recommend checking out these tips from our Knowledge Base articles: https://kb.arlo.com/1310968 & https://kb.arlo.com/291
Regards,
Arlo Team
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things break too easy and it doesn’t make no sense you can get a full warranty without Buying a Extra plan
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello KingRenzo,
Thank you for your review. Your feedback will be shared with the appropriate teams. For further assistance, contact our support team at https://support.arlo.com.
Regards,
Arlo Team
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesn't work. Only had for couple week will have to take back to the store.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gary,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Wouldn’t recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out at first, Stopped working after about 1 month.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Paul
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
No good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not charged my arlo camara is not worth the money
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kenny,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing to charge my Arlo cameras. (Arlo cameras also suck, batteries don't last a week)
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello hfer,
Thank you for your review. For assistance or information, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
BUYER BE WARE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAITED WITH 4 APPOIMENTS THE ITEM WAS RETURNED BECAUSE THE CAMERA FEEL APART!
No, I would not recommend this to a friendDrains battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Drains battery faster than without it. In full sun 8 hours a day. Had it over 2 months now. Removing it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Pawleybum,
Thank you for your review. We recommend reviewing this Knowledge Base article: https://kb.arlo.com/1310968.
Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Bad Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work as described, does not work at all.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Frenchie,
Thanks for sharing your review. We are sorry to hear that you feel that your Arlo Solar Panel does not work. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Not for northern states
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time if you live in the north. Has to be above freezing to work.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mazzy,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
- Cons mentioned:Charging
No solar charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 and both defective, does not work. No indication of solar charging, no symbol of charging in charge status box on cell phone, no solar sun symbol.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team