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Customer ratings & reviews
Awesome & High-Performance Security System.Posted
======= Summary ======= The Arlo Pro 2 is a feature-packed & well-balanced security system. It has very good image and audio quality, setup is super easy and fast, camera control through the App and Website are superior and superb, and the connection is rock-solid. Free 7-Days of Cloud Storage is absolutely great and appreciated. ======= Design ======= I'm a fan of the Arlo Pro 2 system's design. I love the white and black color theme which matches my interior and furniture very well. The cameras are modern-looking and cool. The cameras are very easy to assemble as well. Press the button on the back-side of the unit to pop open the battery housing and simply insert the battery (which came fully charged out of the box). On the back of each camera, there is a flap that protects the charging port. Should one desire to, you can also power the cameras with wired charging so you don't have to remember to charge the battery later. Choosing to power the cameras via a wire opens up additional camera features such as the "3-Second Look Back" option and the "24/7 CVR" continuous recording option. When the cameras are run on battery power, it will only record during Sound & Motion trigger events. The Base Station, which is connected to your home router, also offer options for connecting your own USB drives for local storage. If the included wall mounts are not flexible enough for your security and usage needs, Arlo offers lots of different accessories such as an outdoor mount, a solar panel, a charging station, table & ceiling mounts, additional wall mounts (2 of these are included in the package), and different color skins to change the look of the Arlo camera units. Speaking of the included wall mounts, those are really cool~! The wall mount themselves are screwed onto a wall but the Arlo cameras connect to the wall mounts via magnetic force, which is very strong and powerful. I found this magnetic mounting system to be very elegant and nifty. This nice and thoughtful ecosystem that Arlo has created provides users with great flexibility and convenience. ======= Setup & Connectivity ======= Everything about the setup process is very simple and easy. Once the Base Station has been connected to the router and has been powered on, it is a simple matter to press the Sync button on both the Base Station and each of the Cameras to get them synced (cameras must be synced one at a time). Once synced, the "Arlo" app from the app store is used to connect and control the Arlo Pro 2 security system. One can also go to the Arlo website on a PC to view and control the cameras as well. The Arlo app walks you through the account creation & setup process in a easy-to-understand manner. Firmware updates are handled inside the App and additional cameras can be added from here as well. I rate the Setup process a 10/10 for being so simple, fast, and for proceeding without a hitch. ======= App & Website Options & Performance ======= Both the Arlo app and the Arlo website are fantastic~! The layout is very clean, intuitive, simple, and very easy to find the functions and settings you want. Both the App and Website are very reliable as well. The Live Feeds came through without any visual or audio distortitions and the connections remained speedy and responsive to my commands and inputs. In the "Devices" tab of the app, one can view the Live Feed from both cameras at the same time. Each camera can be separately controlled & one can do many things to it - pause the video feed, record video, take a picture snapshot, adjust camera brightness, perform a 2-way walkie-talkie-like communication via the loud speaker, mute the camera audio, and view the feed in Full Screen. Through expressive & clear icons, the App also tells you if sound & motion detection is turned on or not, what the Wifi signal quality is, the battery level, whether an external storage device has been connected, and how many security events have been detected. In the "Mode" tab of the app, you can select from 4 different preset security settings - Armed (Motion & Audio detection + Notifications), Disarmed (no detections), Schedule (activate Motion & Audio detection only on certain days and certain times of your choice), and Geofencing (trigger Motion & Audio detection when you're away from Home & turn them off when you come Home). One can also create a Custom Mode to your liking. In the "Libray" tab, you can view all the saved videos from the Motion & Audio triggered events (last 7 days of security event videos are stored for free courtesy of Arlo Cloud). Even with hundreds of video clips available to sort through, the App performed very smoothly and fast on my Samsung Galaxy S8+. Video quality and playback performance were excellent. Each clip that has been saved can be Favorited, Shared, Donated (sent to Arlo for R&D purposes), Downloaded, or Deleted. From the Settings screen, one can rename the Base Station and each of the cameras. Additional cameras can be added & firmware updates are done here as well. Other things you can do include changing your Arlo subscription model, buying add-ons and accessories, setting up Fingerprint access, and managing how notifications are delivered (sound, vibrate, LED light). All in all, the Arlo App and Website are powerful tools that are also very easy and intuitive to use. A definite 10 out of 10 experience. ======= Performance ======= Both cameras performed brilliantly during use under all conditions (low light, night vision, natural sunlight, overcast & gloomy). The 1080P video quality is sharp and vibrant. The incoming audio quality is very good with no static or other distortions. The 2-way speaker is nice and loud and the other party had no trouble hearing me or understanding me. Everything just works and works very well. Another 10 out of 10. ======= So, is it any good? Is is a good buy? ======= Most definitely~!! I've tried & experienced four different security systems under $500 from different vendors so far and the Arlo Pro 2 security system is hands-down the BEST one I've used so far. Its video & audio quality and performance are great, setup is easy and connections reliable, 7 days of free Cloud storage is awesome, and the App and Website experience is supremely smooth and performant. I highly recommend the Arlo Pro 2~!!
I would recommend this to a friend
Easy HD wireless surveillancePosted
I have been wanting a security camera for my house for a while now and have been debating on what to get. I currently rent my house, so there is no way that I would be drilling holes through walls to install a wired system. The original Arlo system was enticing, but replacing batteries often was a concern. The Arlo Pro was a better option with longer lasting rechargeable batteries, but the max resolution is 720p. Now the Arlo Pro 2 is available with 1080p HD resolution and it is amazing. It still has the rechargeable batteries and still fully wireless. The installation is super easy. Download the app, connect the base station to power and your local network, press a button on top of the base station and the camera and you’re up and running. You only need one screw to mount the little metal dome to a wall and the camera magnetically holds tight. The magnet is strong enough just to stick it to any metal surface, if you just wanted a quick cam on the fridge or something. There is also a standard tripod screw hole if you want to get some separate mounts, which would help with some sharper angles that can’t be achieved on the half dome plate. The app allows you to view a quick live stream to get the perfect angle and then make all the settings that you need. With the app you can set how your cameras will react, such as record and notify with motion or audio detection. You can set the sensitivity level, which I found the audio capture can be real sensitive to wind on an outdoor camera. You can add geofencing so that when you leave home you don’t have to remember to arm your cameras for detection, or disarm them when you get home. If you have the camera plugged up, using the included power adapter and USB cable you can use additional features, such as limiting activity zones and take advantage of a feature that allows you to see a recording 3 seconds before a motion or audio even triggered it. The app allows you to view the cameras live from anywhere you have an internet connection, as well as communicate with two way audio. You can manually record and take screen captures as well. You can also grant access to other users, such as a family member or friend, so that they can view the cameras that you give them permissions to, or even edit settings if you allow it. Arlo provides three levels of cloud storage for videos, with the basic plan being free. This allows for up to 5 cameras, 1 GB of storage and retains the videos for 7 days. These videos can be downloaded, shared, or directly shared to Facebook and Youtube. The other plans allow for longer and more storage, as well and more cameras and unlimited support. You can also subscribe for continuous video recording. My current set up is one external camera on the porch and one internal covering most of the main floor. The outside one sends notifications on motion whether I am home or not. I usually receive the motion detected notification on my phone before the knock on the door. The quality is amazing and it picks up sound really well. It has 8x digital zoom, but of course how much detail you will see is dependent on the placement of the camera. Here is a capture of a package being delivered the other day as an example of what the quality looks like: https://youtu.be/9JGmxULYwhI. Be sure to have the YouTube setting at 1080. The batteries come fully charged from the factory and in the past 5 days of usage it has used about 10% on my most active camera. Of course I have played live video a good bit just playing around with it and showing it off as well. But, at this rate it should last almost 2 months without a charge. If you only use 2 cameras like I have, one can remain plugged up indoors and the battery can easily be swapped with the other when in need of a charge. I now feel more comfortable around my house knowing that I have a way to see what’s going on when I’m not there.
I would recommend this to a friend
Improvements on an already great systemPosted
I have the earlier generation of Arlo Pro also, so I'll cover the differences as well. The Arlo cameras are unique because they can run for months on batteries, no cables whatsoever. This kit includes: One base station, two cameras with Li-Ion batteries and one charger. The base station is required for the cameras to work. The cameras are paired to the base station that is basically a custom Wi-Fi router dedicated for the cameras. It also has a 100db siren built-in, so consider where you'll be placing this. Also it needs to connect to a home router via Ethernet cable (not Wi-Fi), so in most cases ends up being next to the home router. The base also has two USB ports for local storage. The cameras are small, weather proof, have a motion detector, night vision, sound detection, speaker and mic. The batteries are replaceable and it's charged via a standard micro-USB cable. The charger supports Qualcomm Quick Charge 3 (Like some Android phones, it can recharge the batteries in minutes). Initial setup is extremely easy. Once the base station is connected to the router, go to a web page or start an app (on the same network as the base), go through a simple registration and will show you how to pair the cameras (it's just pressing a button on the base and one on the camera). Then the web page or app, which are very similar, lets you configure the names for the area, name of the base station, and for the cameras, motion detection and night vision settings, etc. The cameras have a strong magnet on the rear and it comes with a metal half-sphere that can be mounted on the wall, and can optionally be mounted with a standard camera mount. Remember that unless the camera is connected via USB, you'll need to re-charge them every few months, so the magnetic mount is handy, possible. The cameras can be 'armed' based on a button on the app/web, a schedule, alexa, google voice, IFTTT or geo-fences. Once a camera is 'armed', it starts recording whenever it detects movement. It sends a push notification to the phone and/or email where you can see the video, and if you want, put the camera in live mode, which shows audio and video, and has a push-to-talk mode so you can talk though the camera (it might have a delay of one or two seconds). The app is very easy to use. There is no subscription required if, like me, are happy with one week of storage, it keeps the videos it makes for 7 day, and then it rotates (deletes) them out. Other plans seem reasonably priced, which can include continuous recording and advanced detection patterns. The base station can also, simultaneously record to an USB memory or hard drive, and cloud storage is the primary method of accessing recordings. There is a 'live' mode that can be triggered from the web site or apps. Note that it will stream to only one device at a time, but multiple cameras can display video. The cameras support integration with home automation systems like wink or smartthings, and through IFTTT, integrates with Amazon Alexa and Google Assistant to arm/disarm and initiate a recording. The platform isn't open so you cannot just record from a web link like on other IP cameras. Also note that although the cameras use Wi-Fi, they need the base and use their own Wi-Fi network with its base. The security on these cameras appears to be solid. A network scanner shows no open ports on the bas