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Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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86%
would recommend
to a friend
Page 1 Showing 1-20 of 248 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good quality

    |
    Posted .

    So far we like it. Chose it based on color, design and video quality (especially at night). Only complaint is that this particular home station does t have the USB input for local video storage like it advertised on the box and online for the Pro2’s.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great home security cam

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a great little system to own. There are a few newer models out there, but I don't feel the price increase is justified vs the difference in features. This set includes two cameras and the hub and records in 1080p. It is also one of the only big companies that provides free cloud storage (for the past 7 days only). You can access the cameras via your phone or tablet using the app, and it has integration with your smart home using Alexa and Google. If you're an Apple Homekit user, you'll need to buy a different hub off Amazon that's compatible with home kit (hence the deduction of 1 star). The battery life has been awesome. I've had this kit set up for a few weeks now and the batteries are still reading at 97%. I also like the fact that you can set the cameras into geofencing mode, so that they only activate when my phone leaves the area. I do wish that they would upgrade the geofencing mode to include your phone's wifi connection instead of just using GPS though. If you live in a building with poor GPS signal you may find the geofencing mode occasionally activating even when you are at home. No big deal but it's something they could fix. Video quality is pretty clear, and the options for different mounts are endless. All in all a good system!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great video quality

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This outdoor camera provides excellent video quality. I mainly bought it to use the 24hr recording feature since the previous model (Arlo Pro) does not allow for this. So far I'm liking it a lot, however, since this is a wireless camera they should make it a point to mentioned somewhere in the description or directions that the 24hr recording feature only works while the camera is plugged in the entire time. So the camera is not wireless in this sense. It took me a while to figure this out since there is no description of this until you do some research. But if you only need the camera to record when motion is detected, then this camera can definitely be used wirelessly.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Easy Installation

    |
    Posted .
    Owned for 1 month when reviewed.

    I have the Arlo Pro and now I've added the Arlo Pro 2. Both have been easy to set up and the Arlo Pro 2 does have a slightly clearer view. The battery life for both are good but if you have a lot of unnecessary foot or vehicle traffic they will eat it up quickly. Good security cameras for the price.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    We love Arlo cameras

    |
    Posted .
    Owned for 1 month when reviewed.

    We love Arlo cameras and keep buying more. We have the Arlo Pro and Arlo Pro 2. For years I had wanted cameras that were ran by batteries and didn't require paying a service to come out and wire our home. Note: The first 5 cameras don't cost anything even with unlimited recording (not to be confused with streaming). And it would hold the clips for 5- 7 days. I can't remember now. But once we got two more cameras, then we had to pay per month. But with 7 cameras we're only paying a little over $13 / mo. And that upgrades the detection on the camera to say "Person" vs "Animal" or just "Motion", as well as saves the clips for 30 days. The only negative to me with the Arlo cameras is that it's a little more pixelated at night than I'd like with what I call dancing pixels. All the cameras do that. Not sure what that's about. And I hope Arlo is reading this; I'd really like more products added on to the base station, like motion sensors connected to a siren alarm or lights (in other formats other than just the latest floodlight). Arlo, please keep expanding your products that are attached to your base station so that we can view the activity from our app, and I prefer your black cameras, so keep making options in black. All that said, absolutely love the cameras!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Camera for basic home security

    |
    Posted .

    I am happy with this camera system so far. The battery works great and the quality of the video is decent. The night vision could be better but is not that bad. The app works great and easy to storage videos on your phone. For a busy area I use the power cable. The basic plan in arlo pro 2 is free. my only complaint is the motion detection, it stop working sometimes then its back in action. I am buying more add cameras to my system n probably upgrade later to pro 3 and the 4k arlo camera.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good for me

    |
    Posted .
    Owned for 1 year when reviewed.

    Works good for my home front and back. Jot super complicated but also bot going to blow you out of the water for quality

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good camers, but....

    |
    Posted .
    Owned for 3 weeks when reviewed.

    These are a little bit better than the Arlo Pro1 series. I cannot tell much of a difference(for the price). The sharpness and quality is better, but not that much better. Sound quality is the same also. A great feature is that you can use them with your Pro 1 system. I still recommend them because the battery lasts a long time and their free cloud service is very adequate for my needs(they also have a paid subscription version). I still think they are the best wire free security system on the market.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Easy setup/disappointing battery life

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Pro: The setup was really simple. Instructions are done through the Arlo app. It required a few restarts, but after a couple tries, everything connected well. Placement of cameras is a really easy since there are no wires, and it's a very huge convenience. I'm satisfied with the videos and the fact that no subscription is required for video history. Con: Battery life is shorter than expected. After 2 weeks cameras were very low on battery life. I changed settings for battery optimization, but it doesn't look like its helping much. I think it's because it's constantly capturing video of cars driving by. There's option to record activity zones only, but that requires the cameras be plugged in 24/7; not what I want from a wireless setup. I've adjusted settings to reduce the motion sensitivity, but I still get a lot of notifications when cars drive by.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best Buy for my Buck

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Absolutely love the quality of these cameras. Super easy to setup and the picture quality is superb

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Motion detected

    |
    Posted .
    Owned for 1 month when reviewed.

    This item would be GREAT but it doesn’t transmit through a window which is what I need it for. Otherwise I would highly recommend it. It has 7 day free storage which other brands don’t offer and ha e to lay for storage.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Affordable way to try out the Arlo Pro2

    |
    Posted .
    Owned for 4 months when reviewed.

    I feel the Arlo Pro2 is the best value/performance of the outdoor Arlo camera's. Image quality is descent, and when plugged in is able to use zones to focus on areas of concern. Seven days of recording are kept in the cloud without charge which makes this camera stand out over others brands. The app is easy to use and its easy to setup the camera and get going. If you choose an area with constant motion you should plug it in and setup a zone, otherwise your battery will run down quickly. I would be nice if they offered a non battery version to get the cost down, especially if you need to plug it in to get the zone option anyway. Review of https://www.bestbuy.com/site/arlo-pro-2-indoor-outdoor-wireless-1080p-security-camera-system-white/6373076.p?skuId=6373076

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great camera, meh base station

    |
    Posted .
    Owned for 8 months when reviewed.

    I bought this item planning to use it as a second base station to increase my Arlo coverage. I ended up returning it, though, as I didn't know that this model of Arlo base station doesn't support local storage or HomeKit. The quality of the camera in general is quite good--slow to load sometimes, but I temper my expectations because it is a fully wireless camera. Bottom line? Only choose this Arlo setup if you're okay with cloud storage and the Arlo app as your only ways to view video recordings.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great value

    |
    Posted .
    Owned for 1 month when reviewed.

    So I purchased the old model 3 years ago for one rental, then this one for the new property. The video quality is much better with this generation. Both serve their purposes at vacation rentals. Utilizing the schedule times will help keep the battery alive. It will last two months on a charge if you schedule it to turn on at night, to early morning. If you leave it on always, the battery will be dead in a week.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Good security system with major loopholes

    |
    Posted .
    Owned for 10 months when reviewed.

    I am using Arlo Pro 2 as an indoor security camera and Arlo Base station that I received alongwith the camera since last 10 months Pros: 1) The video quality is very good. It can record full HD video during daylight. 2) The area of surveillance is very wide nearly 130 degrees angle from left to right 3) The infrared video quality is also good during night 4) The battery life is excellent. I kept camera on for 90 hours continuously and the battery reached 60% from 100 % during this period. So good for a short vacation when you are away from home. Cons: 1) The camera serves it purpose, so long as it is connected to Base station (model VMB3500). The base station continuously requires internet through CAT 5e cable and electricity. If camera gets disconnected to Base station or if Base station is removed from power source or if Base station CAT5e cable is removed from router, the camera simply stops functioning without generating any alert. This is a major loop hole that a thief can exploit to steal without getting recorded in the camera and I informed the Arlo customer service regarding the same but till date no response. 2) The motion detector is sometimes slow to respond. For e.g If I walk towards camera from far away, sometimes it starts recording video only after a time lag. This time lag is a second loop hole that can be exploited 3) This is specific to Base station model VMB3500. It doesn’t have microSD card slot to record offline videos. So, one has to depend on continuous internet connection to get videos recorded. 4) This is specific to Base station model VMB3500. It doesn’t have a battery backup. So if base station is disconnected from power outlet, the camera immediately stops recording. Also there is no alert or log of this activity. 5) This is specific to Base station model VMB3500. It can connect to router using only CAT5e cable and not through WiFi.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Arlodog

    |
    Posted .
    Owned for 1 year when reviewed.

    I love this product. Easy to install and monitor from anywhere. Putting more around outside perimeter.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good picture good sound no USB no siren

    |
    Posted .
    Owned for 2 weeks when reviewed.

    For some reason the way that it is displayed when you’re trying to purchase it online the one-camera set up with the round base does not clearly show that you won’t have a USB port or a siren. Unfortunately I found this out too late. As far as the functioning of the unit goes the picture I found to be excellent in the day and the night (at night time it’s black-and-white). The sound is excellent and it only records what I want it to record wirelessly. The battery life he’s gone 50% in two weeks, so you may need a back up battery. There is a slight lack of maybe 10 seconds.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good

    |
    Posted .
    Owned for 6 months when reviewed.

    Good item for the price. Free subscription. Not the best if you travel for over a month the battery outside needs frequent charging guess it depends on the activity outside. A real security company would be better if you dont plan to move anytime soon because the police will be alerted if something actually happens instead of you watching it later. No color night vision.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Wireless cameras

    |
    Posted .
    Owned for 1.5 years when reviewed.

    They work well however every few days you have to recharge the cameras. This is inconvenient especially if you place the cameras in a higher area.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Piece of garbage

    |
    Posted .
    Owned for 1 week when reviewed.

    Second Arlo Pro 2. Don’t be fooled, this is certainly not a “security” camera as it says on the box. My 1st Arlo Pro 2 had the originally base station with the USB slot for hard drive storage. It worked great until there was an “update” that causes me and tons of others cameras to go randomly offline throughout the day and night, and therefore, not recording, not keeping me safe. After hours of struggling with their Indian outsourced “support” staff and wasting tons of time in Arlo support forums, I returned it under the Best Buy extended warranty (thanks BB!). So there was an Arlo system on sale for $149 (great deal!) with a new base station and so I thought the problem May have been solved and I would give it another Try. Well yesterday when I fly and he stayed off line and check me in customer support an hour and a half to get a paired up again. Then right after I got off the phone with tech and it lost connection again. I’m at the 12 day mark of my BB purchase and this is going right back and I’m never going back to Arlo ever again! It will fail and certainly does not keep one “secure” by any mean. Terrible

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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