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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,653 reviews
  • Rated 4 out of 5 stars

    Not good for cold climates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have been frozen these past few days due to cold weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Pro 4 Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Arlo Pro 4 Spotlight Camera. Camera is clear and great recordings. The only issue is Arlo needs to have support that you can call which at the current time is not available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to add to the other cameras i already had. No different than the others. But the proce went way up since and no noticable improvments in quality or any bug fixes with software either.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Payton,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model by mistake really recommend getting arlo ultra 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a deal of the day so I thought I’d give it ago and I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to consider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal from Best Buy even better than buying the cam from Arlo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the spotlight feature. Great battery life. They feel solidly built. Image is decent. With a great wifi connection and wired power source I'd expect a little bit better image quality. But, I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system, I've had them for a month and the batteries haven't needed to be charged. Already planning on buying more.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo 4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trade off is the installation is easy, install the cameras anywhere. Cameras need a very strong WiFi signal to work well. Also having issues with the Solar and finding the camera out of charge on a regular basis despite over 12 hours of sun.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear pictures, good lighting at night picks up movements good and tell if its a person or animal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras for the price you wing regret your purchase I had the 1st generation got this for a family meme ver and we love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Investment Property

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras to keep an eye on my Investment property while I'm out of town. Simple to use and very helpful!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope. Not buying these anymore. They where just OK for the moment I needed them, but everything for setting it up, to having good results with these, is just horrible. Don't waste your time with this trash, go wired with a well know good brand that can give you real pro coverage and not monthly fees associated with it. Wireless? Convenient? Yes, maybe.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I do not think the charge lasts six months as the manufacturer says. The device is very good and works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love this item after i figured out how to keep the light from being on all the time. Loving the wireless connection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why Arlo Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished someone mentioned that the back part of the case cannot come off that is made for mounting, I left them flat on a surface but the back part sticking out looks bad and takes up too much space if not mounted. you will have to buy a different case for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team give my life , home and other thing safe . Very nice and so long battery safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Factory reset!!??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have one set up. Cant get one out of the 3 to sync with blue tooth. I got as far as figuring out that I have to factory reset it. It is really disappointing that nothing can be as simple as it should be. These cost a lot of money and by the time I got one set up I am just to over it to care anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Surveillance System

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its to hard to reconnect to wifi and there is a long delay.

    No, I would not recommend this to a friend