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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery not as advertised, video quality issues, audio quality issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Skip

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no matter what I do I can't have them record anything, only live video, tech support tried but they couldn't make it record, just go with NEST, way better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price on this anywhere sense these cameras came out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Seeing is believing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture. Couldn't be happier! Was really easy to setup and sound was better than expy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo and Yae lock purchase, plus a singring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Arlo PRo and a Yale electronic deadbolt, after consulting with one of the staff. Very good support, once we got to a knowledgeable salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Good price and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CCTV camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a good working servilance camera our family love this camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Pro 4 Spotlight Camera Security Bundle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a house warming gift for a new homeowner and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras and easy to connect to Wi-Fi also the app to use them is also easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras, so far still have a lot to work with. Give me another survey in three months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multipack and great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multipack for the price. I prefer the “security mounts” as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras work really well. Real easy set up and very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I would recommend to anyone. I bought three and recommended to my friend

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    constant battery upkeep

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video quality is really good but the battery upkeep gets tiring for all the ones attached. I will get wired from now on.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. You may also purchase a 25 feet magnetic charger or a solar panel. Please check our website for more details: https://www.arlo.com/en-us/accessories

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery charge for 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the cameras and I will be returning due to having to charge the batteries every 2 days..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Larry,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Couldn't connect to WiFi and no support available

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrated! I spent 8 hours trying to get the cameras to connect to my WiFi network. Thinking the problem was my mesh network, I bought a new router that would let me choose between 2.4GHz and 5GHz since the cameras will only connect via the 2.4GHz network. My iPad, iPhone, and desktop could not "find" the cameras on my WiFi network. Customer service? Forget about it. If your Arlo app can't find the cameras, you can't even purchase a plan to get live person support. Very frustrating. I returned the Arlo Pro 4 and bought a different system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello BCook,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had nothing but problems. Spent many hours on the phone with arlo support with no solution. Every few days one camera stops recording. Another never sends me notifications. The third I have never hooked up and won’t waste my time. The camera image is great as long as you dont need it to notify you or record. Ive had them too long to return so i have them for sale. This is absolutely one of my worst purchases ever. Id rate them -10 if I could. They dont deserve the 1 I have to give them. Find another brand . Youve been warned.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Is it Broke!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very had to program.After 3 hours of trying could only get two cameras to work.Took to Best Buy ,they knew nothing on how the items work.Replaced item with another one but it cost me $9.62 more.Took home program all 3 in 20 mins

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Extremely Frustrating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointing battery life in these. I have been on the phone and chat with their customer service. They just keep sending links for me to ready on how to optimize battery life. None of them are working for the set I purchased. I get 2 to 3 days before I have to change batteries. Tech support is poor at best. These cameras record even when nothing is happening. over 900 alerts on my phone daily. However, when a car pulls in my driveway, it doesn't pick it up. Ugh! Other than that their great!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Would recommend to anyone looking to take there security into your own hands!

    I would recommend this to a friend