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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,653 reviews
  • Rated 5 out of 5 stars

    Excellent range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi has really good range. Works as a game camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...gives me peace of mine. The batteries do run out quickly and recommend buying an extra battery. I brought the solar panel to go with mine, but no...do not buy. However, easy to connect and work great. You will need a subscription with these if you want to keep your recordings. Not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed. So far so good. Live feed seems to have a bit of a lag at times but it can also be my internet.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three is delayed and they sometimes aren’t on as if it needs to be close to the router. Ehhh I think there’s better , I regret buying these.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotlight great. Battery great. Build is great. Image quality is decent. That's with a wired power source and great wifi connection. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and it was easy to setup. Best on market for the price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awful. I'm up and down on the ladder every month, which is not going to work long term. I adjusted settings to minimize battery use and it did not help. Do not waste your money.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Greta camera for price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera only wish it had 3 month free trial instead of 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome as well as the customer service from the company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it works great in my home. I can see everything crystal clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo Pro 4 Poor battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life, image quality is average and WiFi connectivity is variable

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Easy camera placement and operation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless cameras are easy to install and operate. They can be easily repositioned and adjusted until you obtain the best view. They offer many options such as excluding animals etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for your home, office and anywhere. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo - 2K Pro 4 - It Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo Camera's for years and this 2K Pro 4 is one of the Best. Love the "Black Finish" and the Ease of installing the Battery & Mounting. What I like the most is the "Spotlight" that comes on when someone activates the Motion Detector - Big deterrent for theft & vandalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my situation because I could connect this camera with Wi-Fi. Love this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic & Dependable Home Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all of the competitors in the home security market, Arlo continues to improve it's hardware and software capability. I bought my first Arlo system in 2012 and it is still working and reliable. It is nice to find a security system that allows newer cameras to work with the original base and older cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to write a review, because I exchanged this item and chose another type of of outdoor video camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pedro cifuentes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent recomendeccion luck eventhing perfect i happy thanks you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and connect to my wifi. Picture quality is decent. Be sure to sign up for the cloud service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quality tech let down by poor UI and tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is not what it used to be. The ease of use and the ability to simplify home security has been lost. There is no one to talk to besides people trying to upsell you while in trial before they will offer help. Cameras stuck cycling trying to connect only to time out with no live help only referrals to forums of other dissatisfied customers trying to cobble together acceptable solutions.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi ConsciousTechCitizen,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us