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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,653 reviews
  • Rated 5 out of 5 stars

    Security at top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option to have your house or business secure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why these cameras constantly have scratchy feedback sounds. No one seems to be able to explain it to me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera. App could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Arlo Essential and appreciate the quality and flexibility. I bought this for a more detailed monitoring of key areas in front of the house, especially at night. It has outstanding picture quality and good options for control. I believe that the Arlo app is a bit difficult to use and configure and their pricing is not as good as Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little additional cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for my girlfriend to add onto her existing Arlo system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Clear. Bright cameras. Connect easily to your internet 3 months free trial , too bad after that Arlo wants you to charge fee. Check Google Nest , they do not charge I will not buy on the basis you pay monthly recording fee on the top of your security system fee

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A++++ puchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box they were super easy to hook up just follow the instructions. Have allready recommended to my friend to look into getting a Arlo setup and he's happy with his too.. My only gripe is that sometimes they tend to disconnect but I'm hoping after getting my wifi mesh set up that will solve the issue. Looking forward to adding more cams around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I turn the light on and off to scare random animals off our porch at night when the motion sensor alerts me they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept doubting about the cameras but it ended up buying it & I'm glad i did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 park or Arlo Pro 4. One of the cameras stopped working in about 2 months. Returned the cameras (we had the extended protection plan), and grabbed another 3 pack. Once again, one of the cameras went out in 3 months. These cameras were put up to monitor the property around my parents house, Arlo was a huge FAIL. Going to just go with RING. I've had a great experience with the RING cameras on my property.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Frankie,

      We want to work with you to address the product stopped working concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Excellent as always!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo products has never failed me yet, reliable as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through Best Buy because even with Arlo 50% off offer, it was still cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera, easy setup, fantastic picture. Would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    baby batteries????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read the small print. the batteries are very small. certainly not the standard nor the xl's. now i know why the price was so good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jerry,

      Thanks for sharing your review. The battery for the Arlo Pro 4 can last 3 to 6 months with average usage. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera set easy to use. Good at day and night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will give you a piece of mind when you're away from home. With the high resolution you're able to see things clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Fo Sho!!!!! Haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some Arlo Pro 2, Arlo Pro 3, and Arlo 3 essential. The anti theft feature is a nice added feature the others don’t have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good resolution and my mom feel secure with the camera at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at its best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are incredibly clear and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is a Big NO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries are weak and will be discharged in less than a week. Bought a solar panal for the camera to help with the charging and guess what? not a full 24hrs later and the batter is at 45%. Imagen climbing up and down the latter to charge the batteries every couple days. Do not buy

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Stevan

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    I'm surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great works very well nice clear pictures & sounds.

    I would recommend this to a friend