Customer Ratings & Reviews

As per usual these days, there was minimal instructions but I eventually figured out how the cameras operate. The sale price was the main reason for the purchase. I really dislike the fact that you have to purchase the rights, another words subscribe, to see your security footage after the "free" introductory preview. I have the old system which I did not have to have a subscription, but the $20.00 battery purchase every 2 to 3 months became cost prohibitive. And rechargeable batteries of this size are a joke in that their 1/2 life is about a year and the charging unit melted.

The bundle offered really made this a no-brainer even though they are on the pricey side. Installation and setup was super easy and being able to use the existing wifi network was a bonus. These cameras have excellent video and audio quality. The mic will pick up conversations crystal clear from 20 feet away. I have some legacy arlo cams currently in use and my experience with the Pro 4s may lead me to upgrade the rest of them!

You get good quality for the price. These are easy to set up and use. Will be buying more. You do get clear recording. The only thing i did not like to much is that one of the solar panel does not want to charge well. That why i purchased as well with the cameras she i dont have totake them off to charge them. Other then that they work good so far. Its been about a month now.

Night time wonder. It lights up on sensing object at night or on low light man, that’s an awesome feature and mind blowing sharpness with hi-def picture quality resolution -looks better than your naked eye vision (I said naked eye vision, not the other naked…lol). l Love it…… PERIOD.

Very clear images caught on camera even in the dark. Captured movement for two rabbits in the grass. The app is very easy to setup and use.

Although these may be more expensive than other cameras, I've had great experience with Arlo. I wanted to upgrade to these so that I could add the solar option on (my old cameras weren't compatible with the solar panels). These are great - I was able to add solar panels to two of them to use outside so I don't have to keep changing the batteries. These do require a subscription service - my old Arlo cameras didn't require one. I don't mind having that for piece of mind. I can check them when we're not home. I also purchased a new base station because I have a few old cameras I still wanted to use with these. Overall, I really am happy with my purchase.

We’ve had Arlo for a little over a year and I regret purchasing these everyday. Pros: Camera Quality. Cons: Everything else. Alerts come in late, mostly not at all. The app is essentially useless as you can never connect to the cameras and I have a mesh network with full coverage throughout my property. We purchased the base station which is hard wired to the modem and its always disconnecting. These may be effective for interior surveillance, otherwise do not spend your money. We are switching over to Defender camera system, which is power over ethernet and we’ve seen first hand how efficient they are compared to this scam of a camera system. Don’t make my mistake and explore your options before picking up anything Arlo. Especially with their subscription cost.

good quality , easy installation and easy use . i recommended.

I have not owned cameras from other companies, so I don't know how this product compares to the competition. For the following reasons, I think the Pro 4 is a poor value: 1. Significant time delay in live feed and mobile app notifications: I bought these cameras because I've had packages stolen from my front door. I've had a couple instances of trespassing that my side camera has caught, but both times I wasn't able to catch the person because there was a 15-20 second delay on the mobile app feed. The camera is within 10 feet of my modem and router, so I am pretty sure this problem is due to outdated wireless technology in the transmitter. 2. Motion detection problems: The camera in the front of my house goes dead within 2 days because it mistakenly detects motion. I have the motion activity detection area set to a minimal space in front of my door, but if a car goes by or a light flickers anywhere in the field of vision, the camera will send a motion alert. I tried reducing motion detection sensitivity in the app, but it did not help. 3. Battery life: If you read through the reviews for this camera at any retailer, you will see the battery life is a universal issue. My cameras go dead as soon as 2 days, and in my experience last at maximum 2 weeks with little to no motion detection. Because of this, the cameras are essentially useless when used as wireless devices. 4. Poor quality plastics I have to regularly dismount and recharge my cameras because the battery life is so short. When I took one down off of its mount, I accidentally dropped it and the camera popped out from its white plastic housing. The inner camera plastic cracked so severely that the camera will no longer snap into place (see photos). I don't recommend purchasing this camera system. I made the mistake of buying several of them at once, and I regret not returning them as soon as I started having issues.

System was fairly easy to set up. I am waiting for solar chargers to be available in multi-packs again before I order them. I would have liked to get more recording distance in my back yard as well as mount angle. Otherwise I am satisfied great picture and sound.

These cameras have been great. Nice image quality, picks up motion as expected. The recognition of animals, cars, people is almost there and works most of the time. Could use more options around what to do when any of the above is recognized.

The system installed easy and the quality of the camera images are great. My frustration is the duration of the battery life. I activate the camera late at night and its dead within a week or two tops. I used these to secure my mobile house/ sprinter and they seem to do the job. I would have gone with a different system if i knew the batteries would not last.

Nice cameras, work well. There was an initial problem with one of the cameras connecting to WiFi but then going offline. It was reported by n numerous customers in the Arlo Support Portal. Arlo support was on it and resolved the issue in less than 24 hours. Cameras have operated flawless since then. Only wish that the speaker for transmitting audio was a little bit better. Great picture and night vision works well.

I loved this product so much, I purchased it again for another property I own. Easy access and the ability to add more cameras at my own convenience

Battery life still not great and random connectivity issues, but overall a good purchase if you can find them on a big sale.

They work amazing and so easy to setup. They have everything you need and the audio and how they look at great.

I got these cameras on recommendation from 3 of my friends that have used them for years. Amazing product. The only downside they mentioned was if you are traveling for more than a month you have to remember to charge it. But who travels for a month at a time. Love the product.

The cameras were easily setup and installed. I had a couple of communication issues but they seem to have gone away after using the cameras for a couple of weeks. Battery life is looking to be closer to six weeks than six months.

They came as a set of 3. I bought 2 sets. I install them myself. Just download the app, scan the camera by placing it in front of your phone, once it is detected it is ready to be used. Very good images and sound. They record exactly when they detect movement. I had some cameras before that "forgot" to record even in the presence of movement. By the way, very nice looking cameras as well. AI wish they were less expensive so that I could buy another set.

Cameras were simple to install but not easy. Please read ALL instructions before you begin. Be sure to watch the Camera install video a couple of times, make sure you have the tools needed, maybe an 8ft ladder. Save the included tool, keep it in a safe place. If you have to replace the tool is difficult. Using their Bot is almost useless and contacting a member of their staff takes time. Quality of their product is grand, though it be a Chinese product. After install, you will enjoy watching from your camera locations. I wish the response time from camera to viewing was faster..you will need a 2.5 gig internet connection. Paring with their wireless doorbell (Chime2) takes some effort. Again follow the instructions carefully. I would buy this product again.