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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,653 reviews
  • Rated 4 out of 5 stars

    Great Camera - just one problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera - just one problem. The mounting piece is an “Inny” instead of an “outie” like the older ones are so I had to remove and replace the mount in order to mount this new camera outside. Wonder why they didn’t stay consistent?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for the price. Much better than my other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Pro 4 is a Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality. Easy to set up and use. Everything I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product, easy installation, well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excellent video quality and love the spotlight on it also. Easy to add to my current cameras and hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These surveillance/security cameras are very convenient and easy to setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pain to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time your internet connection is lost you have to get your ladder out,climb up to the camera and reset them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi DRS1,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third arlo camera purchased. Easy to install and very clear image. Simply works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo is the Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the BEST CAMERA on the market, so easy the setup. The picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so easy to install. Only took 10 minutes to hook up. Quality is stupendous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best easy set up and very dependable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought it as a gift, we already had a arlo system for several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cam easy to set up would recomend to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM-useless cameras unless you purchase the Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could I would give 0 rating. These Pro 4 cameras will not record unless you buy ARLO’s service plan. Of course, that is not stated on any of the advertisements. I will be returning this system and will never purchase another ARLO item .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi David,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Pro 4 Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality!!!! Photo's are clear and see great clearity with distance and the range is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say you get what you pay for. Well I definitely get quality in the Arlo pro 4 cameras!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and pair to the internet. Good coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please stay away from this worst marketing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Worst product i have ever seen. After some time it started forcing to signup for cloud space and Started annoying with the Motion detect notification for every couple of second. Even at the night it started bothering too much. Hence it happened for me to disconnect all the cameras and throw it in the garage. Since i am not able to return don't know what to do. Have to loose the peace of mind and money on this stupid product. Please don't waste money on this rather ADT looks much better with monthly plans. Forced to give one rating

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MSPB,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Horrible. Don’t buyer products

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo customer service is horrible. Product is not reliable. My old Arlo WiFi package worked great. No subscription. No problem. They go figured out how to basically make those inoperable and you have to now get a subscription. Crooked and awful company. Run.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the multiple concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us