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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great picture quality, easy install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy install, easy to connect, no cons that I discovered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these cameras to replace some older 1st gen cameras that still used a hub to connect. They work great, setup and adding them to my existing account was simple. They are very sensitive too; picks up movement of plants from the wind, so you may have to adjust the activity zones for each if it provides too many notifications. Got the rechargeable solar panels for each camera so I don't have to worry about replacing the batteries, and those works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not so good product. Worse buying from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a three due to the great quality of video when it does record. They stop recording often. Have to reset them about every three days. Battery life was 2 weeks at best, when I first got them. Now 4 days at Best. Best Buy refuses to replace batteries unless I drive 45 min. one way to do the exchange and that is not an option. Hence shopping on line. So I am basically out of 645.00. If driving there was an option, I would return the whole set of 4 and take my 645.00 back.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi CindyRayne,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Cameras...meets the need...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had issues connecting when following the instructions provided (eventually figured out that the blinking blue light was not needed for connecting). Didn't want to pay for cloud storage, so I bought the base station and a 256GB thumb drive for local storage. My setup also includes a ring doorbell camera which cover the door openings, the Arlo cameras cover all other areas. Picture quality is decent for 2k and I have it set to the pan and scan setting so battery life is good for almost a week. It would be a real pain if I had them mounted extremely high and needed to change the batteries this frequently. Overall satisfied with my purchase as I bought them on sale!!! Good luck!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my Blinks cameras. The detection and picture quality is MUCH better. Battery life seems to last longer too, and with the included charger and extra battery, it's much cheaper than replacing batteries in my Blink cameras. Super fast charging as well. Set up took a little longer than I would like and the app randomly signs me out occasionally, but overall, very happy with my purchase. I was they included a talk feature, to talk through the cameras, but would just use it for fun, nothing I really miss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for first time security cam buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great for having no hub. Have to pay for subscription, though, bummer. One of the three cameras just gave out after 19 months. Support non existent. Still, decent buy for some home security at a decent price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Response time

    Rated 2 out of 5 stars

    Think before you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of these. I have Nest cameras and I’m really happy with them. The problem with them is they don’t work that great when viewing through the Amazon Echo Show 8. Figured I’d try the battery version if the Arlo as a couple of spots I wanted to put them, power is not that close. The battery on them doesn’t last anywhere near what they claim. If they are in a room that you walk through multiple times a day, you need to replace the battery in 7-10 days. Also, the delay from when you get a notification is at least 20-30 seconds, so if you want to check something immediately, it’s too late. I read that in other reviews but didn’t think it would matter that much - it does.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Maestro,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    A steal at this price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for the money. Easy to set up. Batteries have a long life once you optimize settings for your use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mountable and works like a charm. Does well in detecting movement and records sound. Great to have when packages are being delievered to your door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro 4 spotlight bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty good easy to set up and seems of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound. Just didn’t pick up motion at a far enough distance for me. Great value for multiple cameras if you only need it for close range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras! Easy to install. Good batery life. They could have included a little key for each camera so you'd have extras if you losts one but other than that we are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Best Pro camera we've bought to date.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great. Huge upgrade from older Pro models. Video is great, wireless charging means no shorts, spotlight helps in dark areas that we want people to know they're there...just shop around for sales.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love these cameras!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these a week, love this camera. Can play a noise (siren), turn on a spot light on the camera. The app provides phone notifications of: person, animal, motion... the only issue to look at a video, it says "Buffering" - so I just download the video if I want to review it. Easy set up! Many options to set up. 2K video is nice and clear. I plan on mounting these 3 cameras to my house but in the mean time, I mounted them to the end of a 2" x 3" piece of wood and just extend out the bottom of my window and fill in the gap with thick bubble wrap. I put in tall wood screws and those are raised and I close the window so the nails keep the camera from falling out the window. Was nice because when it rains, there are drops on the camera. I could easily bring in the cameras, wipe off the lense and back out the window they go. I'm going to McGyver something to put on the top of the cameras to keep the raindrops off. Cameras were on sale too at the time I bought them. I even use them inside - past the glass and you can barely see there's a camera. Highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Best Buy Employee

    Rated 5 out of 5 stars

    Arlo delivers at daytime and at night.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed. These camera gets the job done. Night vision and speakers are pretty clear. Never miss anything when it comes to activity on my landscape.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think arlo is a good camera system. The clarity is good and easy to charge highly sensitive to all movement with night vision and an option for the spotlight to light up or not.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for surveillance around the house, great quality and picture! The only downside is the constant charging of the battery pack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    List of pros and cons below Pro -great picture quality overall Cons -battery life is horrendous so unless you want to keep pulling them down to chage them you are forced to buy each camera a solar power station which is pricy -wireless system is spotty and cameras constantly go down making you have to take them down and reconnect or wait on hold for 45 minutes to get them rebooted. Even with the highest speed internet which forces you to buy a home station to connect to your wifi to give the cameras their own uninterrupted connection which is also expensive. FYI All these problems i have addressed to find a solution with on the phone support but have had no luck. I took all the necessary steps with distancing, angles, power save mode and so on but nothing. Im currently down a camera that i cant get to stay up because if all 3 are running then 1 drops from "signal interface" as they THINK it may be. It sucks feeling sucked into spending more and more money on all these added attachments just to get things to work how they shohld without.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kacey,

      Thank you for taking the time to share our Arlo Pro 4 experience. We are glad to hear that you are pleased with the great picture quality overall.

      Your feedback on the support experience you have had on the continual issue you are experiencing will be shared with the appropriate team.

      Regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Noce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great only thing is don’t expect the battery to last long if your in a hight traffic area. I do have them at max resolution and max quality/ who wouldn’t lol that also is my problome but they are in my retail store so capturing tons of clips and I get pry about a week at max with them. However there easy to charge so it is what it is..also keep your eyes peeled as they go on sale a lot at Best Buy I got lucky and got them after the holidays for 350 wich is a steal if you ask me…600 doesn’t sound as good to me but still fair

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Arlo Indoor/Outdoor cameras.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best of the best. They are so easy to set up and use and incredible battery life. Also the smart features are great as far as filtering what motion alerts trigger notifications on your phone. I love everything about it. The night vision is great and it picks up audio very clearly.

    I would recommend this to a friend