Customer Ratings & Reviews

Great cameras - easy to set up and excellent video - catches everything and alerts to phone. I suggest setting them up indoors prior to screwing the bases onto any surfaces so you can test the video. When setting them up you will have to connect to wifi and scan a QR code to camera (can be a bit annoying from a ladder if installing up high). I bought during a sale and felt the price was a great deal!

Camera quality is great but the battery doesn't last long which can be annoying since we placed the cameras high

The quality of the picture of these cameras is great. The battery life needs improvement. Having to change batteries often is not always convenient. It took over a month after purchasing to have Best Buy install them

Love it. Would recommend to anyone I know. Clear images. Has audio. Simple to use. Down side is battery is short, but it’s rechargeable.

Added this camera to an existing system. The camera is great however if you don't purchase a subscription you will not get any video ONLY motion detection and live feed. I had to reset the camera a few times, the others as well. Don't know why but it happened on all cameras at different times. Battery life is one month then recharge or get a solar panel. Bottom line: Great camera when working, subscription needed or you have a very expensive motion detector/live feed camera, purchase an additional solar panel.

The Arlo Security Camera has good quality, you have to go online to learn all of the operations. Best Buy Geeks are not up to speed with operations. Problem, I purchased the Camera System in February and it took Best Buy until May to come out and install.

Great camera and easy to install Picture are great

Great video and very impressed with the system, the Greek squad individual explained everything as he installed the system for us.

Excellent camera with good pictures. 2k video is awesome.

We like the app and features much more than the google, we've had issues in the past with the cameras not charging, which is why we tried the nest, hopefully we dont have that issue again

Great starter kit for home security cameras. Comes with three high-quality cameras with secure mounting posts. It also includes a separate charging station to easily charge the battery. Battery life is really good and they can also be connected to a solar panel if purchased separately.

i installed these cameras just over 10 days ago they are still going on their first charge better battery performance than expected I would like a little sharper image at distance but the image is as good as anything else in the price range the cameras that have the image quality I am after are way more expensive. the added benefit of these is that they are easy to move

After recommendations from our son who had an older version we decided to purchase this arlo. It’s almost 2 years since purchased. Works great. Had a couple of small issues, called customer service and was resolved quickly. Also in our second year we opted to do the yearly rather than monthly. Much more cost effective for us as retirees on fixed income.

Needed extra cameras and batteries and got this on sale. Part of an existing system. The batteries and charging are somewhat inconsistent but work for the most part.

Great cameras, a little slow, but over all great !!

These are just what we needed. good quality video & easy setup. yes theres subscription but its cheap & worth it for peace of mind. Sometimes you never know what you catch on these. The other day some mutants burst through a gate behind my neighbors home & i have it all on video. its crazy what happens when you're not around

Everything is good in quality, but the charge doesn’t last that long as the arlo box says, one more thing is that the little taps are delicated.

First issue is battery life. The cameras use battery when motion is detected, even if it is outside the motion zone and no recording takes place. I have two cameras by my door, and the motion from the street, and even the shadows from trees moving in the wind, which is outside the activity zones for both cameras, cause the batteries to drain in 2-3 days. I had to spend an extra $100 for 2 Arlo power cables (stupid expensive cables that shouldn't be needed). So it uses mass amounts of battery power even when it's not recording. Second issue, and more important, the cameras work when you don't need them, and don't work when you do need them. This is coupled with the fact that the night time recording is garbage. I have 3 cameras set up. One in the front covering all entry access to my residence, one at the door which is in the back of my place, and one covering my driveway, which is in the back too. They FAILED me last night, the first time they actually would have been handy to have, and the exact reason I purchased the system in the first place. Someone came in my back yard last night, and the front camera did not activate, so no recording took place. The door camera, which they also walked right past did not activate either. The rear driveway camera recorded someone walking in my driveway and behind my vehicles with a bag in his hand. But it stopped recording after not seeing motion for 10 seconds, and did not capture this person leaving, so I have no recording that can identify this person, since the 2 cameras that have a good view to show this person's face didn't record at all. And then the camera that did record them didn't record that person leaving my property, so it doesn't have a good recording that can be of any use either. As well, the recording quality at night is absolute garbage. I can't even get a clear shot of the side of the person that came in my driveway, the video quality isn't good enough, and everytime I pause the video to try and get a look at the person, the paused video is blurry, so it is impossible to get even a description of the person, except the general idea of what they were wearing. For the about $550 (plus $9 per month) I have invested in this system, it failed me during a time that was the exact reason I bought them in the first place. I have had to contact Arlo support twice, and they were completely useless both times, literally not providing any help either time. A TOTAL WASTE OF $550 (plus $9 per month)!

Sometimes the motion sensor doesn’t record when it should. And the battery doesn’t last very long. It’s a good system but needs a little work.

Excellent quality product, I recommend. I want to thank the highly qualified and attentive Best Bay attendants in particular. I'll tell you a secret here, I'm not going to another store, because I know the best bay has everything I need, from refrigerator, tvs, everything. Speaking of proper experience, I bought my refrigerator, television, computer, my drones, all at Best Bay! If there is best bay; go to another store for what? Be smart and make time and money.