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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal, buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and getting three of them in a set like this, was an excellent deal and set! I highly recommend, not only this set, but the Arlo brand in general; I like the products and so far no issues in the customer service department.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for all of our needs. Camera is wonderful and easy to work!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Security@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome security features. I would highly recommend as a homeowner. The downside is that I have to change the batteries every two days, I am requesting an exchange for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the cameras so far. I bought the camera’s to keep an eye on my cabin up north. First night of use the notifications started going off around 11pm. The notification was labeled “animal”. When I viewed the video to my surprise it was a black bear walking past my door. The camera moved with (tracked) the bear from one side to the other. Very cool to see all the wild life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many types of security cameras system..this particular system is decent. It is user friendly but the one thing I do not like about it is the playback format. You can't view live instantly unless you click on the play button on the app..it doesn't automatically load when you turn on the app..I find that very annoying. Other than that..it's an ok system that will get you by.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and operate; however, I had problems with one of the cameras properly ejecting from the housing. I had to carefully shake it out and it eventually popped out. I will probably end up requesting a replacement cameras as i fear shaking it one time too many may end up with me dropping it. Picture quality is adequate for the price. Alsooperating on a 2G frequency, when the rest of the world is at 5G seems backwards!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system for the price. Will need subscription to use all of its benefits. Get the Solar panels that charge the units so you don't have to deal with battery charges.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome upgrade from older Pro models.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought 4 more to replace our existing Arlo cameras. These are a huge upgrade in quality compared to the older models. The only other thing we also did was upgrade our base station and now we can locally save our video. Shop for sales to get the better value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo pro 4 to replace my original Arlo’s which were no longer functioning correctly. These have a much greater resolution and the removable and rechargeable battery packs are a nice improvement from the AA batteries. This bundle comes with a spare battery which will eliminate down time during recharging. I wish the mounting hardware would angle farther to accommodate a 90 degree bend but overall a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Decent, but service needs improvement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but fairly unreliable service. I've had these cameras for quite some time, and they will consistently fail to record events or for a period of time not record anything at all without having to either wait some unknown amount of time before they start working again, or remove and replace the battery. The video quality and features are incredible though.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello James,

      Thank you for taking the time to share your feedback. There are multiple ways to optimize the motion detection of your Arlo cameras to help prevent missed recordings detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      For further assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Secure and clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've added these to our older set and it is a total difference. Amazing, the pictures are so much brighter and clearer. We will be replacing the rest of our cameras. Also a really good price and warranty with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Arlo for several years and they are so repsonsive. They are easy to set up and are at the top of reviews. Great picture on them too. I always recommend these and tell prople to get them at best buy because of having the newest products.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of these. I’ve got 6 total cameras right now and they are awesome. The battery life when you use them a lot is not that great but it doesn’t take long to charge them and you’re good for another 4-6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality of the picture and the spotlight at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera but the battery won't last long so you probably will need the solar charger if it's a higher traffic area.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    The Arlo-Magnificent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new purchase. The Arlo camaras were suggested to me by a friend and I haven't had any problems. The angle, the night vision and the feeds are all superb. Very durable and withstand all weather conditions. Excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great system, amazing software and fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be scared off by a few bad ratings. This system doesn't use the magnetic bracket. Battery life is great, all three cameras are using about 10% per week. I have two cameras set to monitor 12hrs a day and one set 24/7. Cameras have excellent images in day and night. Autozoom feature is really cool and ability to set up a custom zone to monitor. Wish I bought this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    excellent cost benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, very good picture and sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Better charging but limiting install options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras. I get the concept of secure mounts, but the install is more tedious and requires a somewhat special tool that is really small. If you go this route, you really limit extension attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy from Beet Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. East to setup. No wires, just pair to phone and hone wifi, setup camera placement and all set. This was a great deal from Best Buy. Only drawback is paying a monthly subscription with Arlo if you want monitoring.

    I would recommend this to a friend