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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Top Level Security Camera System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo camera systems for years but this system is far superior to the Arlo system I purchased in 2016. The video quality is excellent and tracks objects as they move into camera range. The batteries are rechargeable and convenient to use. Video recordings are easily accessible on the Arlo App from anywhere. First Class.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice but whole system expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were good quality, and very clear. They really ate the battaries quickly. I would suggest the solar attachments with it. We took them back with no issue and went with an entire security system from a different company.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great bundle!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install base to hang cameras, and good battery life. I really like that it comes with a dual charging base for the batteries. I have another Arlo camera and it was easy to connect these cameras to that base station.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! We're replacing ADT system and this is so much clearer and with audio! The house will be much more secure now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Seems like this Arlo pro 4 only comes with a loud storage only, I would also like a local storage just because I don’t use cloud storage for all cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought in 2023 and 2025. Because I can add them to my subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for our needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for use with our older Arlo cameras. They work much better than the old Pro 2 and setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Nice cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for wireless camera. Very good picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo does not disappoint. Very easy to set up and works great with iOS. Set up in minutes and ready to use. The Arlo app is also very easy to use and control your cameras any way you want to. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras + Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these cameras very easy to set up and use. The video is very clear. Very simple to use the default setup right out of the box or you can fully customize it for your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, easy to use. I like the customization abilities that allow you to highlight activity zones, adjust motion and noise sensitivity, adjust schedule, ect.. Batteries lasted way longer than expect

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras only downfall is battery life. Only lasts about a week or two before having to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, long battery life, good quality videos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo cameras. My older ones were at the "end of life" and saw this awesome deal of the day....I was sold. These new ones have features the older ones didn't, like battery packs and a charger....no more buying batteries, and spotlights and a siren. I am a happy customer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Careful - you'll get stuck with Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck with Arlo because of my other cameras - still butt hurt that they charge so much for monthly service and they end of life my previous cameras. Had to completely rebuy for all my locations. Also, one camera would not install and they made me take down the other cameras and return the entire set instead of replacing the one bad camera.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice clear pictures / feed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to install. I did not know about the monthly subscription though in order for it to work and keep the camera feeds going. That is now a monthly bill added to my budget. And one of the batteries does not work anymore. So that will have to be replaced.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. But the customer service not so much. Our free trial ended at midnight and the cameras wouldn’t show anything. Just made sound. Couldn’t hear customer service person her voice was to low.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera is better but it always requires to change the battery while using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out our old Arlo cameras and these are so much better. They track, they truly recognize animals versus human, etc. The quality could be better when zooming in but for the price and being wireless I cannot complain at all. Kudos to Arlo!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, wireless and easy set up. Great quality HD video. App is compatible to almost all electronic devices. Fast charging and long life battery. The best security camera for the price.

    I would recommend this to a friend