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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love the storage. Just needs to video longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras give you way more info than you thought you wanted. The possums on my deck or the cats under the deck is something I had no idea about. Just wow. Clear pics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo s c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. Easy set up. Definitely feel l more at ease with these cameras set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to install, only downside will be the monthly subscription

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's meh. Would not buy again.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is super simple. Stars detracted for the crazy lag in the live feed. It's fairly useless if you spot someone in the driveway or front door.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Andy

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Good value as a kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to augment my Arlo 2 Pro cameras I bought a few years ago. They work pretty well and the batteries last much longer but they don't appear to be as clear and the colors aren't as vivid as my old cameras (which are still in use). I think the kit is a very good value, though. I was looking at buying an extra battery and charging kit from Amazon so this saved me some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get's the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few glitches but otherwise these work great. Ones that are picking up a regular movement like a car driving by will use the battery very quickly. The charger and mounts you get with this set are very helpful. Takes a little bit of tweaking the software to get the notifications and the cameras set the way you want it. Once you have registered the software and subscribed the chat help is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good. Did buy different brackets though.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Some ups and Downs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Video quality is good. Setup is easy. Cons The speakers seem to be low when I try to speak through the camera. The biggest downside is the delay in the camera. There is a good 5 to 10 seconds delay for the video to be seen on your phone, during and after set up. Debating on buying a different brand because of this

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is delayed, try to move your cameras closer to the Base Station/SmartHub/router or move your Base Station/SmartHub away from the router. To adjust audio, please read article: https://kb.arlo.com/000062422.

      For further help, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    You Are Being Watched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and have been very happy with performance Thinking about adding the doorbell Three cameras covers the exterior of the house

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Excellent image

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I bought a second set, really good image

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great viewing angle, easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - but it does have difficulty staying on in cold weather (below zero). The specs say above -4 F is good and that seems right, but I was told by a coworker it’s closer to -10 F and that doesn’t seem to be the case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Security system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple set up picture quality is great. No hardwiring is necessary. Easy to mount. No subscription required.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, connect to the app and good to go. Great picture quality. This is my second set for our lake house since my house worked great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great but battery doesn't last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Cameras are good but the battery life can last you anywhere from less than a week or more depending on the movement. I decided to purchase different cameras to avoid changing the battery every week. Overall the cameras do the job and are great if you enjoy climbing the ladder to change your batteries

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice addition to my cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Arlo Pro's and Pro 2"s and these were a great addition to those. Picture quality is better and like the built-in spotlight and siren. I liked that Best Buy had the bundle that included mounts and an extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Family Pet Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best investment, lost my dog and the video footage was clear enough to share with the public and he was found in the matter of second !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. I will recommend also purchasing a hub if you're installing more than 3 cameras unless. Lag time on my first 3 was 3-5 seconds, adding 3 more increased the lag to 10-15 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, been using Arlo since they came to retailers. This is a great upgrade over previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great and the app is easy to use. I’m just upset at myself for waiting so long to get them!

    I would recommend this to a friend