Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,653 reviews
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    DO NOT BOTHER!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Won't stay connected. Ran through all the procedures and it worked fine for about a month. Then, tried to reinstall cameras and get them connected after they started giving us problems, and it is tedious to take down the camera every single time to try and test them and then changing the battery, because they only last about 10-12 days on one charge. Completely aggravating and frustrated as now we're stuck with it and $500 out the window. Also, Arlo customer service has been completely disinterested in helping us and directed us to their support page online which hasn't helped.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi SWFL97, Thank you for this feedback. It sounds like your cameras are a bit too far from your base station pro router. You might also have some wireless frequency issue occurring. If you bring one of the cameras experiencing the issue closer to the base/router to test for a potential range/interference issue, this will help trouble shoot the direct cause. Regards, Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo- Pro 4 Spotlight Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality security camera out there. With the high speed internet the video clarity is excellent. It has all the futures easy to install just download the App and follow the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is great! Easy to set up, easy to install and the picture is great too! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro4 Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really great, alert you every time something is moving or pass by the camera I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect surveillance camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works well for what my need to coverage I need to watch and record, good price for what i paid for surveillance

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Wireless only way to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these so i can keep a eye on my home wireless connected to my hub can view from any where a good security and can save video to the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera set very pleased with them would definitely recommend to purchase to anyone Arlo pro 4

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little guidance on installing a Would have been helpful. But the cameras are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice set of cameras.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras better than my Ultras I bought before these much better. I had a ton of lag with the ultras on live but these I am not getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Clear images. Takes time to go through all the features to get it adjusted to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is awful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Other than that works well.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rachel,

      Thank you for taking the time to share your Arlo Pro 4 experience.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Can't see license plates

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a camera without delay or can actually see license plates, this is not it. The car will literally have to be within 20-30 ft or so from the camera so it's useless for cars on the street.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera has extreme lag time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy cameras, one camera in the package was broke, took into local location and customer service/ return team was in no hurry to help me. I would highly recommend paying for extra protection. The lag time in the cameras is something hard to ignore. Im Considering returning. The footage is nice, definitely isnt as sharp advertise.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Brneyes09,

      Thank you for taking time in writing your feedback about your Arlo Pro 4 camera experience. We want to help you check the setup and settings of your camera to ensure that they are configured to work as expected. Please contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade from Arlo pro 2, when you go back!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded a few of my cameras from the Arlo pro 2. I found the video, especially the 2K streaming outstanding; I was surprised at the crisp Ness of the audio. Easy to set up, easy to mount, easy to connect. Love these cameras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way more expensive than the cost of the cameras

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle is a great value for the money...until you sign up for the *required* service. Almost all of the functionality requires a subscription, which is -- gasp -- almost the cost of Netflix, which has millions of hours of content. It costs almost as much as Amazon Prime. And that's just to get the functionality that it lists on the package. The lowest package costs the same a Apple iCloud. The higher tiers of the service cost 2.5x. I love the hardware. Just can't recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Have such a clear picture and alerts ease my mind when not around. Definitely would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo camera bundle

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kit to get started with. You will need to get the solar panels or hard wire the cameras to keep charged if on busy street.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need longer lasting batteries

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras but the batteries seem to need recharging too often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Alro brand for years, had to upgrade after 4 years. Great quality, clear pictures including night vision, sensor alerts, etc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best cameras

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras work great, having the solar panel chargers you never have to worry about them dying. Clear pictures feel safe habing them

    I would recommend this to a friend