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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,653 reviews
  • Rated 4 out of 5 stars

    Good camersas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great system and price. Downside is the security locks. It doesn't come with regular covers so you must use the security locks. You can order the the covers though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera are great. Not only do it give security, it give great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile your in camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to install and operate. So far I like having them at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Arlo Bundle from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase of this specially packaged for Best Buy set of Arlo Pro 4 cameras and battery charger. This was a very cost effective way to upgrade my dated cameras. As it turned out, I was able to use the older cameras to add surveillance capability in previously unprotected spots on the sides of my home. I highly recommend this Arlo bundle from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good but short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to change the batteries every week is a downer but overall a cost effective solution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great if you have good internet connection and the solar panel connected. We dont have the best internet so its spotty. Other than that pretty great when its working and has battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the pro four cameras because I already own some but as for this purchase, I ended up returning an exchanging for the ultra twos which are the 4K … and boy those do make a difference!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camer system I got ever but little problem with the battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great and was very easy to hook up. The picture clarity is great. You will not be disappointed with this system and the battery last

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool cameras but one battery won't hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was our choice because it was our friend's recommendation. We haven't tried any cameras by any other brands yet so we cannot compare it. I had to return first set because the battery of one camera didn't hold charge. The second set has the same issue. I charged the batteries before I installed the cameras. 11 days later one camera still has 59% charge left, the other one is already on charger. Thus minus 1 star. Our street is not busy. I am considering another return or purchase of extra battery. Other than that I find it pretty cool. We see deliveries and know what our dog is doing when we are not home and what creatures visit our patio and porch at night while we are asleep :) The installation is really easy, too. Thank you, Best Buy for your Customer Service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great place to purchase devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lije my arlo camera system and its working great. Best buys customer service was also outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality on the recording. However battery life runs a bit short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Super easy to install and setup. I would recommend this Arlo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras doing camera things

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these spotlight cameras do exactly what they advertise, the put light in a specific spot

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very good video at 2K with sound. Battery appears to be lasting at least a few months now from first charge. Monthly subscription now required at $10 a month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Great addition to my existing setup. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good security cam but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to charge them monthy or month and a half , i wish they last more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo camera system!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delt with arlo for 5 years and never any issues love arlo!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent camera, but doesn't like change.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera, but dont change your home network settings. I installed a new WIFI system in my house, and to get the cameras to reconnect, I had to delete each camera and reinstall. Very frustrating!

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok battery life sucks. Delay is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system is good. I know quality depends on wifi but even then the system has a 30 second delay. SOOOO id be dead by then. Battery sucks even with low activity.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us