Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,653 reviews
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my cameras and I am so happy I did. I like they were easy to set up and love the new features compared to my other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up with or without hub. Very clear picture. It has the convenience of not dealing with cables and routing them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for small businesses. Using it to see who is defacing local businesses and doing strange activities.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is wireless. Good video quality and super easy. Just be aware you will need a subscription. Overall I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a month or so then it no longer gave me notification nor did it save recordings even though I paid for the plan. Does not hold charge in cold temps.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JP,

      Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Spend a little more for a high end security camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not capture all movement outside garage. When it does, person or car are recorded 10 seconds or continues to record after activity stops (you don’t get initial movement of either person or car at times). Poor recording…battery only lasts 5 days (too much traffic in alley). Difficult to get a clear plate number; even with screen shot. I would not recommend for use in back of garage. Front porch works well; however at times person has already passed you get 2-3 seconds of movement. Walking up the steps you get a good recording. Wish I could say the same for garage camera. Sorry, I would have given this review 4 stars.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mari,

      Thanks for sharing your review. To details on how to begin recording prior to an event, please read the following article: https://kb.arlo.com/00006205.

      For further assistance on any other concerns, please navigate to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! easy to install and work. great for inside or outside, super clear pictures

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No Regrets

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup! Very happuly with camera quality, setup and options. Easy to change/charge the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and quality cameras. Definitely get your money's worth with these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and easy installation. Setup was simple with no hazzles

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home security

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its clear and sharp colorful i haven’t tried the emergency sierent yet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it due to subscription cost.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work well and picture is good. However, the subscription to get 2k picture and saved recordings is pricey. You also need a subscription for zones among other features. For the price of the cameras to pay almost $20 a month for features you need is not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    A Minor Flaw in the Finish

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both types of mounts and these magnetic ones are less than ideal. That being said, the camera itself is amazing as always per Arlo, just thinking I’ll buy the mechanical mount instead.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Arlo Pro 4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great. Easy setup. However, one Arlo Pro 4 camera died two days after Best Buy installed it. Not happy about that. Battery seems to hold up. Trying to replace the broken camera. Will update again after it has been replaced.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Zulu,

      Thanks for your feedback. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/. To assist with the concern about your broken camera, please contact Arlo Support Team here https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with purchase. Battery seems to last longer than my other arlo cameras. Video is clear and distance is further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Spotlight Cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Spotlight cameras. They do what they are suppose to do. I highly recommend them for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this set for about a year now and I love it. Video is so clear even at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    OK...doesn't live up to the hype

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed. 3 of the 4 cameras work. The first time we needed the one over our garage to work it said the battery failed. When it was put up 2 weeks before it said the battery was fully charged. Supposed to work for months at the very least. Meh. I switched from ADT. Not much better.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Julie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great views

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Arlo is made by Netgesr. Improvements over the years make install simple snd the equipment is robust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bundle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should buy this bundle because good prices and very easy to setup.

    I would recommend this to a friend