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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,653 reviews
  • Pros mentioned:
    Night vision, Video quality

    Rated 4 out of 5 stars

    Great product, could improve mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, image quality, viewing angle, night vision, spotlight, and all other features met or exceeded expectations. Awesome not needing a base station to hook up to. The one downside is the magnetic mount is less than perfect to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and good app. Caught this package on a deal I couldn't refuse to finish covering our property.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short battery life, expect to replace often.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are good. However, one of them drains the battery very fast. Did everything I could to minimize the use of the battery but still had to switch the battery 3 times while the other two cameras are still in the same battery. Not sure if it’s a defect.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual and picture and easy to install! Really helps with security and piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good price for good camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video quality. Can differentiate between human and animal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the cameras picture quality, and how it can pick out a difference between animal, person and vehicle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best outdoor camera system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo cameras since they came out and have been extremely satisfied as they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product with easy set up. Cameras have a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these over my Arlo essentials but wish I would have bought the Ultra. Nevertheless they do the job and have tons of features. They are easy to install and easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras clear picture love how it follows a person or animal around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy to install. Good value to have piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras picture are very clear, love the doorbell also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with all of the Arlo security cameras I purchased at Best Buy. They are easy to manage once set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras. Still learning how to use them

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Who’s there?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what my mother wanted. Able to have conversation with person at door very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After everything was set up it an amazing set of cameras and I would recommend them to my friends

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Expensive decoy cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This truly is the most useless security system I've ever had. I have had experience with Vivint and ADT but was looking for something without the monthly fee. I bought these on the advice from a friend but wish I hadn't. I am constantly losing connectivity to them, even though my WiFi is reliable and well within range. The most comically infuriating aspect of these is they seem to lose connectivity when I receive a notification that there is an even that was captured. So I know there was an event, I just can't see the event. I have the base station backup that is also laughably unreliable, but that's a story for a separate review... Bottom line, I can't recommend these cameras to anyone who actually wants a reliable security system. The cameras themselves might deter some crime by their very presence, but I have to say, if I was looking to burgle a home, if I saw the sign that said, "Protected by Arlo" I would probably burgle that residence.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras must buy really good captures everything

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    overall i'm happy with the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is not great, but overall i'm happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Very User friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. Super easy to install, easy to adjust field of view with complete wireless magnetic base, and the phone app is very user friendly. But the zoom on it is misleading. I had the impression that it would detect something in the distance and zoom in on it. It doesn't. If it detects something in the distance you have to pull up the recorded video and manually zoom in on your phone app or computer to see what it detected. It does do a good job of detected things up close and tracking it. I have a dual band wifi router (2.4 and 5 ghz). On initial installation and hookup to my wifi, I had to go into my router settings and shut off the 5ghz to get connected so it would have no choice but to connect to the 2.4ghz. Once connected I went back in and enabled my 5ghz band so my other devices could function.

    I would recommend this to a friend