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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,653 reviews
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity and easy to use/install. Only goes off for true movement.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras, good view and audio I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these cameras that i added around my house. Clear picture and light when activated is a great deturrent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average camera for the price tag.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love most about this camera is that it does not need a hub to set up. All you need is wifi to set up directly to the app. Clear images from a reasonable distance and records for up to 300 seconds per clip(or until no motion is sensed). My biggest issue with this camera is that sometimes it misses certain motion detection. It catches my car driving into my driveway 90% of time time. Makes me wonder what if fails to catch a crucial moment. Sometimes also I have issues trying to speak thru the camera using my arlo app.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time in sharing your Arlo Pro 4 experience. We are glad to hear that you love the convenience of not having to have an Arlo SmartHub and the clear images from a reasonable distance that you receive.
      Check out this Knowledge Base article for tips on optimizing your Arlo Pro 4's motion detection: https://kb.arlo.com/1015583. ^KN arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve already paid for themselves. Very good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been dissatisfied with my ring cameras and had researched Arlo's products. Bought the 3-pack of Pro 4 cameras and installed them. Great product and good app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed with this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work, but the notifications only streamed for a couple of days, and then abruptly stopped. Apparently, Arlo requires a subscription to get notifications beyond the trial period. I intentionally wanted to avoid monthly fees for Monitoring and am disappointed that these cameras offer little in terms of video or still pic capture. Arlo has no customer service so you are limited to reading articles to figure out your issues. I would not purchase again!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Susan,

      Thanks for your review. If you're not receiving your notifications properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062235. Also, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, app works great, batteries last and great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up Arlo Camera Home Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes home security easy. We had older Arlo systems and this by far is the best we have had. We bought 2 of these so we could have 6 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing and work great for our office! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are really nice and a great add on for are home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. I would BE SURE TO BUY A CHARGER, otherwise the battery will not last but a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the night vision option and that it records in color is the best part. ASnd it has a siren that you can set off from your PC or mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arlo camera I love it they have helped me a lot in the security of my house highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Arlo security system. Arlo works great and gives our family a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using Arlo products, and I am thoroughly impressed. Set up took minutes and was fast and easy. It's also nice not having a hub and connected directly to wifi. The hardest part was figuring out where to mount camera's on my house. Having all the settings in the app for each camera keeps it tailored to exactly what you need and want to focus on. Again, great quality, decent price, and very dependable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras very way to set up and the wireless range is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo for several years now. Solid camera and system. Provides everything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    beautiful cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the cameras, they work perfectly also against rainwater and it did not happen to it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system for the price , good quality..

    I would recommend this to a friend