Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, but not good battery

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality & the app are good, but the battery doesn't consistently last at all. We ended up buying an additional attachment so we could physically plug it into an outlet.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Heather,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Good camera with one flaw

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older arlo cameras that allow you to screw it into a mount, however this one has the mount built in to it and it makes it awkward to use the camera in spots i dont plan to mount them to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps to watch our goats, chickens and front door. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with many features! Love not having a hub!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them and love the way cameras pick up everything immediately but the battery only last me about 2 weeks .

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and install. Clear footage and crisp sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work alright

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, but I do wish that I could select cameras individually to be on while others are off, wish the picture was a little better at night

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the camera. Don’t like how often the batter needs to be recharged. One of the cameras needed to be recharged within 4 days of use. I have since adjusted the notification for motion on camera but battery still goes down daily quick. Wish battery life would last longer.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Jake,

      Thank you for taking the time in writing your feedback about your Arlo Pro 4 camera experience. We want to mention that the battery life of your Arlo Pro 4 camera approximately lasts up to 6 months with average use. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.

      If you need further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price I like the quality of the cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Activity detection not accurate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion detection falls way short of the 25 feet it states per the specs. It seems more like 15-20 feet. We had to buy additional cameras to get adequate coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. They work great. I bought the solar charging system with these. I highly recommend this to make it easier and able to work while I travel.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera’s

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy set up. Can do with in an hour. Only set back tho is the battery’s come out of box with only 25% charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great price. The cameras have very good resolution. Very easy to set up. Had a problem with camera and it was replaced right away. Total winner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best security option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is a upgrade from a previous set of Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good quality picture. The negative thing is always a few seconds behind behind. It has great speaker. They were easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Honest Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and video quality is fine. Power cables and mounts are too expensive (as is the camera) but good quality. App is a little slow to respond. Nice that no hub is required! Overall this is an easy solution for security.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cams, easy to set up. Only down side would be the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Beware. This "Exclusive" kit has MAJOR limitations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of extreme frustration, I'm writing this to help others. This "exclusive" Best Buy kit comes with "security mounts" that do not: a) swivel past approx 45 degrees for proper positioning; b) come off the camera (properly); or b) allow swap out to other mounts (magnetic, swivel, etc.). This means your ONLY option is basically a very simple angle adjustment - or - adding a huge "ceiling mount" (optional add-on) that gives a little more flexibility for ceiling locations. Otherwise, stay away from this kit. There is nothing in the documentation that explains this. The Arlo support isn't great so getting this figured out was awful. The cameras themselves are very good...just don't buy this kit without understanding the major limitation.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Do a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great video quality. Definitely a must have for anyone needing cameras and don’t want to run wire.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Bo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wide view nice clear at night is to set up and works good on your phone

    I would recommend this to a friend