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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video great battery life easy to install access at anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arlo Pro 4 Spotlight: Bad Spotlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Arlo Pro 4 with spotlight on 12/18/22. The spotlight no longer works properly. It hardly gives off light. Otherwise, it the daytime, the camera works as designed-clear picture.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jimbo,

      Thanks for sharing your review. We like to learn more about the Arlo spotlight concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    5 star's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy installation and setup. Perfect for anyone looking for security.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2K quality is great! The picture is way better than my Arlo Pro 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3 light Arlo security bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Camera has a very good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo 4 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good cameras for the price. Nice 2k video and good sound.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture during the day. Not so good at night. Not even with the spotlight. I turned the spotlight off to keep it on regular night vision because there is a better picture. Not the best but ok. If you have a lot of traffic where the camera is your battery will die within 2 to 3 days. I have a camera where there is not much traffic and the battery has lasted 3 weeks. I do like the view during the day. The zoom works but I cannot read a license plate number unless it around 5 feet away from the camera. Very blurry with the zoom. I still recommend these camera to whoever is looking into cameras. When using the 2 way talking you have to be very close to the camera. They can hear you but you can’t hear them unless they are talking with a loud voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to Install and have a great sense of security… It was definitely the best in class for outdoor monitoring of our home 24/7 5 Stars Happy Homeowner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to install, setup and link to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera works great!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Arlo Pro 4 Spotlight Camera from the Arlo Pro and separate Arlo Lights. I've been waiting for Arlo to combine the camera/light into one and it works great. Less cords, less devices to mount, and the video is outstanding. Also has some all the latest updates and features that we have been asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked perfectly and I like the spare battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly and I like the spare battery in this package

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome quality and easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras! The quality on them is great, ended up buying more for my house after purchase. Great investment, especially if you can get them on sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is these cameras are nothing short of amazing!! I work a lot and it gives me comfort to be able to check out things around the house when I’m away!!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest opinion because I didn’t install these decided to go with ring. I didn’t like the way the cameras mounted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Cannot get more than one camera connected.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance, they are well made. The combo was nice. When they work, they work good. Customer support is very hard to navigate. I purchased the year long support that is next to useless. Each time i get a different representative that tells me to do something different. So far, i have 1 out of 3 cameras working.. and in told to call my wifi provider! Ridiculous. I will never buy from Best Buy. They are also useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal, easy to use. I don’t know how I got along without them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal on great cameras! Great for single home use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo cameras have been a great addition to my shops security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech very knowledgeable about the Arlo camera system and showed me how to utilize the app best camera system ever

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are amazing I recently added to my collection with these. I feel So much safer with the quality and alerts i get. This is a must for every home.

    I would recommend this to a friend