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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,653 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything we were looking for! Picture quality is good too! Only downside is the battery life doesn’t last long. Going to get a solar panel for it soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are everything I expected! They offer a clear picture and the battery life is better than expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY, WHEN YOU NEED VIDEO IT DOES NOT RECORD

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give negative stars I would. I have this in my retail store, every time you actually need the cameras for police evidence, it never records, 6 times now where I have been robbed. yes people are always in my store and walking right next to it. junk, junk, junk! Arlo also has a scam going where they will sell you at an additional cost of $20 monthly, to have continues recording. so my thoughts are they intentionally, stopping some of my cameras. there customer service is the worst, cannot actually call and speak to someone. terrible product and terrible customer service. find other options, because when you need the video the risk of not having it is very high. whats that worth to you?

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is not detecting motion as expected, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dog watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works seamless exellent to keep an eye on our 2 yr old black lab

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CAMERA SYSTEM. ALWAYS STUCK WITH ARLO CAMERAS!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the app is very easy to use. Great quality video as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these affordable and great cameras. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than advertised. easy set up. great banners

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than that I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested several and found this is the best, although the battery only can last about three months, not 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these cameras. My favorite feature is that it can detect between person, animal or package.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the quality, easy of setup and use of these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Camera set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well and app is simple to use. Battery life seems pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it affordability works great definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Quality battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die frequently. When I looked into a "wireless" system, I asked the sales rep if it was worth it or if I should get wired because I don't want to replace batteries (or recharge them) every few weeks. He assured me this was the way to go and they last "a while". Well the batteries die every few weeks, I even went down to the lower-quality video and created extremely restricted zones (that are supposed only to pick up my car in the driveway) but that had no effect. After purchasing the extremely expensive Arlo-Pro 4 system, I'm unable to return it since the time expired to return and now I have to purchase an expensive solar panel for a camera and an extension cord for the other. This is absolutely ridiculous. I called customer support but they basically told me it is what it is and nothing they can do, said "maybe it's a battery", well I have 4 batteries, and its the same issue with all 4, very poor quality and customer service (arlo customer service).

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Arton,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Camera's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've only had them up for 1 day! I'm hoping they do the job of capturing someone or something. Con: It's hard to get the camera out of the housing without removing the housing to shake out the camera. Not able to get a grip on the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Limited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera needs to come with some directions. Camera works great. The moving of Camera on supports is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras do a really good job and I really like the sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our home protection. Easy to use. Clear pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Servers it's purpose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for what was needed. It takes care of all the needs and wants anyone should need at the price bought. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera for a pretty good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1). It links up with my Pro and Pro2 base station, so I didn't have to pay a monthly subscription for this Pro 4. 2). The camera does not have magnet built into its back like the pro 2 does. The magnet is on the mount that comes with it. 3). It's a great camera for the price.

    I would recommend this to a friend